Infrastructure Change notifications

2010-02-15 Thread Martinez, Marcelo A
Basically I am trying to add 4 fields to the notification message CHG-APR-ApprovalNTForIndividual. System: ARS7.1 P7 ITSM 7.03 Windows/SQL2005 ~~ Hello All, I've been asked to change the notification message for "Close Down" approvals in Change Management. The request is

Infrastructure Change notifications

2010-02-15 Thread Martinez, Marcelo A
Hello All, I've been asked to change the notification message for "Close Down" approvals in Change Management. The request is to add the change assignee, actual start and end dates, status and status reason and one custom field. The notification that is used for these messages is CHG-APR-Approv