Hello List,
I'm working on integrating ITSM 7 (ARS 7.1) with other service
management applications of multiple organizations located in varied
geographies. A middleware will be used to communicate with the end point
applications. It will be a one-to-many, bi-directional integration. Main
featur
ourPrahalladachar, PhaniRaja"
To: arslist@ARSLIST.ORG
Sent: Thursday, June 18, 2009 10:10:24 AM
Subject: [ARSLIST] Integration - Turn Around Time
**
Hello List,
I’m working on integrating ITSM 7 (ARS 7.1) with other service management
applications of multiple organizations located in varied ge
Phani,
Tim, has it correct. Also you need to factor in notifications, slas, number
of users, reporting, how much data will the need to search on for this
interface and the list can go on and on.
I think you need to factor in the back end processing before saying that 60
seconds is a good number.
tp://www.javasystemsolutions.com/jss/xmlgateway
>
>
> --Tim
> (No, I do not work tor Java System Solutions.)
>
>
> ____________
> From: "HonnourPrahalladachar, PhaniRaja"
>
> To: arslist@ARSLIST.ORG
> Sent: Thursday, June 18, 200
We too have written systems to do this.
A key piece to consider - is the manageability.
- when passwords change -- how do they get changed
- when things q - because of issues -- how to you restart the q
- how do you know they are queing
- do you have the situation -- where you need to cancel a
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