Integration of Asset Management with Service Request Management

2014-04-30 Thread team.rem...@libero.it
Hi all, is it possible to integrate Asset Management and SRM? The requester should chose a CI from asset management when he sends a new service request. When we define a SRD (using Incident Template) is possible to associate an asset? Note - I know that when I create an SRD I'm able to

Re: Integration of Asset Management with Service Request Management

2014-04-30 Thread Roger Justice
You will need to create an AIF to provide this capability. -Original Message- From: team.rem...@libero.it team.rem...@libero.it To: arslist arslist@ARSLIST.ORG Sent: Wed, Apr 30, 2014 12:11 pm Subject: Integration of Asset Management with Service Request Management Hi all

Re: Integration of Asset Management with Service Request Management

2014-04-30 Thread Carl Wilson
2014 15:05 To: arslist@ARSLIST.ORG Subject: Integration of Asset Management with Service Request Management Hi all, is it possible to integrate Asset Management and SRM? The requester should chose a CI from asset management when he sends a new service request. When we define a SRD (using