Issue with some Users

2008-08-28 Thread Begosh, Kevin
We are on AR Server 7.1 patch4 and ITSM 7.03 patch 6, with UNIX Server and Oracle DB. We have about 100 employees who are in about 100 different support groups, and whenever we try to modify their record on the User form it locks up the user tool or takes a really long time to do what they where

Re: Issue with some Users

2008-08-28 Thread William Rentfrow
) on behalf of Begosh, Kevin Sent: Thu 8/28/2008 8:43 AM To: arslist@ARSLIST.ORG Subject: Issue with some Users ** We are on AR Server 7.1 patch4 and ITSM 7.03 patch 6, with UNIX Server and Oracle DB. We have about 100 employees who are in about 100 different support groups, and whenever we try

Re: Issue with some Users

2008-08-28 Thread Begosh, Kevin
- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Thursday, August 28, 2008 10:44 AM To: arslist@ARSLIST.ORG Subject: Re: Issue with some Users Dumb question - why are you modifying their record in the User form? I agree

Re: Issue with some Users

2008-08-28 Thread McClure, Don
be counted: that which can be counted will not always count. -- Albert Einstein From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Begosh, Kevin Sent: Thursday, August 28, 2008 8:44 AM To: arslist@ARSLIST.ORG Subject: Issue with some Users ** We are on AR Server

Re: Issue with some Users

2008-08-28 Thread Begosh, Kevin
] mailto:[EMAIL PROTECTED] From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McClure, Don Sent: Thursday, August 28, 2008 11:07 AM To: arslist@ARSLIST.ORG Subject: Re: Issue with some Users ** Hi Kevinwe are on ARS

Re: Issue with some Users

2008-08-28 Thread Joe DeSouza
: Issue with some Users ** over 100K Kevin Begosh, RSP External Initiatives System Design Integration  301-791-3540 Phone 410-422-3623 Cell [EMAIL PROTECTED] From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe

Re: Issue with some Users

2008-08-28 Thread Begosh, Kevin
discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Thursday, August 28, 2008 1:25 PM To: arslist@ARSLIST.ORG Subject: Re: Issue with some Users ** Have you got any custom workflow created on the user form? Or have you modified / customized any of the out of the box

Re: Issue with some Users

2008-08-28 Thread Joe DeSouza
Permission Grouop form on the field 'Remedy Login ID'??? Whats your database? Oracle? MS-SQL? Joe - Original Message From: Begosh, Kevin [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thursday, August 28, 2008 1:27:10 PM Subject: Re: Issue with some Users ** The only thing we change

Re: Issue with some Users

2008-08-28 Thread Axton
:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Begosh, Kevin *Sent:* Thursday, August 28, 2008 9:44 AM *To:* arslist@ARSLIST.ORG *Subject:* Issue with some Users We are on AR Server 7.1 patch4 and ITSM 7.03 patch 6, with UNIX Server and Oracle DB. We