Re: Kintetic Request vs BMC Remedy SRM vs newScale

2010-07-23 Thread Shafqat Ayaz
am sure he will be more than happy to convince you!! thanks shafqat Shafqat Ayaz    --- On Thu, 7/22/10, Rabi Tripathi ars_l...@yahoo.com wrote: From: Rabi Tripathi ars_l...@yahoo.com Subject: Kintetic Request vs BMC Remedy SRM vs newScale To: arslist@ARSLIST.ORG Date

Kintetic Request vs BMC Remedy SRM vs newScale

2010-07-22 Thread Rabi Tripathi
If anybody has opinions about the first two, please respond. How do they compare in terms of features and ease of implementation/maintenance? Price? About newScale...it's advertised as a Service Catalog, not so much as a Service Request management solution, but I believe the client interface