Re: BMC Licensing questions

f Joey Neff <remedy0...@gmail.com> Reply-To: ARSList <arslist@arslist.org> Date: Wednesday, May 23, 2018 at 11:30 AM To: ARSList <arslist@arslist.org> Subject: Re: BMC Licensing questions Thanks Dave, but my concern is how to handle updates from external systems rather than simp

Re: BMC Licensing questions

Is the external system creating the record? That’s the key to the create/modify using a read license. Dave On Wed, May 23, 2018 at 2:29 PM Joey Neff wrote: > Thanks Dave, but my concern is how to handle updates from external systems > rather than simple updates. > > On

Re: BMC Licensing questions

dy0...@gmail.com> To: ARSList <arslist@arslist.org> Sent: Wed, May 23, 2018 2:29 pm Subject: Re: BMC Licensing questions Thanks Dave, but my concern is how to handle updates from external systems rather than simple updates. On Wed, May 23, 2018 at 10:04 AM, Dave Shellman <adshell...@g

Re: BMC Licensing questions

Thanks Dave, but my concern is how to handle updates from external systems rather than simple updates. On Wed, May 23, 2018 at 10:04 AM, Dave Shellman wrote: > Custom applications can be created with the ability to submit records > using a Read license. > > My guess is

Re: BMC Licensing questions

Custom applications can be created with the ability to submit records using a Read license. My guess is that the ITSM Suite is also configured for submitters to create records with a Read license. Dave On Wed, May 23, 2018 at 12:04 PM Joey Neff wrote: > From BMC’s End

BMC Licensing questions

>From BMC’s End User License Agreement: *BMC Remedy Products*: Customer man not bypass or delay, in any way, the consumption of a concurrent or named user license to perform and activity that requires a user license (including, without limitation, submitting a ticket to a parallel form and then

Licensing questions....

I'm trying to better understand how licenses work and have gone through the chapter in the configuration guide on licenses but didn't find/may have missed(?) this information... I've been told that when a user acquires a license - either fixed or floating - the time clock starts I've also

Re: Licensing questions....

Richard, Let me see if I can fill in the gaps for you. The timeout is the amount of time that a user will keep a floating license without performing any activity. If the user is active, the timeout period is reset at each action that refreshes it (that depends on the version). If the user

Re: Licensing questions....

, the timer restarts at 0 each time they go idle _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of copits.rich...@bwc.state.oh.us Sent: Friday, October 09, 2009 8:58 AM To: arslist@ARSLIST.ORG Subject: Licensing questions ** I'm trying

Re: Licensing questions....

) [mailto:arsl...@arslist.org] On Behalf Of copits.rich...@bwc.state.oh.us Sent: Friday, October 09, 2009 9:58 AM To: arslist@ARSLIST.ORG Subject: Licensing questions ** I'm trying to better understand how licenses work and have gone through the chapter in the configuration guide on licenses