16, 2012 5:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: Menu's open slowly on web (ARS 7.6.4)
**
Yes, mid-tier pre-loaded and uses persistant cache.
I don't know about the hot fixes. I will ask the person who installed the
servers.
They are using IE8.
But once again, it is not a general complain
You could also use Fiddler (http://fiddler2.com) to see if the database lookup
is what is taking a long time
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Hello List,
In our migration from 7.0.1 to 7.6.4, we have an issue with the speed at
which menu's open (on the web) in 7.6.4. Indeed, the menu's open really
slowly, and the Call Center people complain that it adds significant
time to call registration.
Anybody met this problem already?
Are they noticing the slowness because they are now using the web
instead of the user tool? If that is the case, that is something they
will need to get used to as web responses can be a bit more costly
than the WUT. If not, maybe take a look at the menus to see if any
indexes are different or
Thank you.
They were already using the web, so no difference there.
Indexes should be the same in both versions, but we will double-check.
In fact, it is well how could I explain this the deployment
of the menu on the screen that takes a long time (1 to 2 seconds). It
looks like
7.6.04 does use a bunch of flash objects on their pages now so it's
probably slower than 7.0 anyway. Also, if your users are on older desktop
hardware, the process overhead on the desktop may slow down their
experience as well. For example, if the help desk user has an old p4 with
512mb RAM, the
Thanks again . Looks like we will have to find a work around here .
On 16/04/2012 16:47, Tauf Chowdhury wrote:
** 7.6.04 does use a bunch of flash objects on their pages now so it's
probably slower than 7.0 anyway. Also, if your users are on older
desktop hardware, the process
Tracking Administration Manager
University of North Texas Computing IT Center
http://itsm.unt.edu/
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Support
Sent: Monday, April 16, 2012 9:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: Menu's open slowly on web
: Menu's open slowly on web (ARS 7.6.4)
**
Thanks again . Looks like we will have to find a work around here
.
On 16/04/2012 16:47, Tauf Chowdhury wrote:
** 7.6.04 does use a bunch of flash objects on their pages now so it's
probably slower than 7.0 anyway. Also, if your users
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