Has anyone ran into the issue where their users are timing out after an
extremely low amount of time from the Mid Tier? This is even happening to some
of our Fixed license users. They are getting session invalid errors after
sometimes as little as 10 minutes.
[Description: Description: cid:411C
Does security have an application timeout?
Thank you,
Sandra Hennigan
Remedy Developer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Lippincott, Levi (OMA-GIS)
Sent: Tuesday, March 11, 2014 4:26 PM
To: arslist@ARSLIST.ORG
Subject: Mid Tier
: Tuesday, March 11, 2014 4:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid Tier 8.1.01 Timeouts
**
Does security have an application timeout?
Thank you,
Sandra Hennigan
Remedy Developer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Lippincott, Levi
Do you have single sign on? If you do check if users are connected to two
environments at once. Some of the SSO solutions don't like this and times out
users based on their logged in environments. You can alternatively check the
tomcat and midtier timeout parameters.
Regards,
Roney Samuel Varg
half Of Hennigan, Sandra
Sent: Tuesday, March 11, 2014 3:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid Tier 8.1.01 Timeouts
**
Does security have an application timeout?
Thank you,
Sandra Hennigan
Remedy Developer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.O
on Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Hennigan, Sandra
> *Sent:* Tuesday, March 11, 2014 3:34 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Mid Tier 8.1.01 Timeouts
>
>
>
> **
>
> Does security have an application
-Matt Grotewold-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dale Jones
Sent: Tuesday, March 11, 2014 3:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid Tier 8.1.01 Timeouts
**
Describe your environment (Load balancers?? or SSO??)
I recently had a
t;
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Dale Jones
> *Sent:* Tuesday, March 11, 2014 3:39 PM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Mid Tier 8.1.01 Timeouts
>
>
>
> **
>
> Describe your envi
On Behalf Of LJ LongWing
Sent: Tuesday, March 11, 2014 3:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid Tier 8.1.01 Timeouts
**
Ok...it's not an authentication issue. The error of 'Session is invalid' is
referring specifically to their session with Tomcat. I would focus my
at
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