Can anyone give me some quick insight on the potential impact to ITSM if the
Service Types on Incident are modified?
Out-of-box they are User Service Restoration, User Service Request,
Infrastructure Restoration, or Infrastructure Event. The possibility of
changing these are being floated aro
Start by reviewing the AutoAssignment form that lists each service type as a
check box.
-Original Message-
From: Foy, Nathan
To: arslist@ARSLIST.ORG
Sent: Fri, Sep 4, 2009 4:39 pm
Subject: Modifying Service Types
**
Can anyone give me some quick insight on the potential impact to
RSLIST.ORG
Date:
09/04/2009 03:42 PM
Subject:
Modifying Service Types
Sent by:
"Action Request System discussion list(ARSList)"
**
Can anyone give me some quick insight on the potential impact to ITSM if
the Service Types on Incident are modified?
Out-of-box they are User Servi
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