Re: Network Ticket Categorization

2006-09-14 Thread Rick cook
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tucker, RobSent: Thursday, September 14, 2006 1:36 PMTo: arslist@ARSLIST.ORGSubject: Network Ticket Categorization ** Do any of you good folks who work for Telecom companies have access to any industry sta

Network Ticket Categorization

2006-09-14 Thread Tucker, Rob
** Do any of you good folks who work for Telecom companies have access to any industry standard practices for categorization of network issues?   I'm being told that there exists a standard industry coding.   Thanks,   -Rob   Rob Tucker  New Edge