Re: newScale and Remedy

2008-03-12 Thread John Sundberg
Knowledge to impart :) In life it is good to know your options - same thing applies in software. Check out Kinetic Request (Service Catalog written on BMC Remedy) #1 Service Catalog on BMC Remedy - most deployments - most requesters worldwide - most flexible - easiest to deploy - best licensing

Re: newScale and Remedy

2008-03-11 Thread Carolyn Agabin
AM To: arslist@ARSLIST.ORG Subject: newScale and Remedy All: The archives are pretty thin so I will ask it again (in case anyone has new information) Is anyone doing anything with newScale and it's Remedy integration? How does it compare to Remedy's SRM? Does anyone recommend one over

Re: newScale and Remedy

2008-03-11 Thread Joe D'Souza
newScale database is most current at all times.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Scott Philben Sent: Tuesday, March 11, 2008 12:11 PM To: arslist@ARSLIST.ORG Subject: newScale and Remedy All: The archives

newScale and Remedy

2008-03-11 Thread Scott Philben
All: The archives are pretty thin so I will ask it again (in case anyone has new information) Is anyone doing anything with newScale and it's Remedy integration? How does it compare to Remedy's SRM? Does anyone recommend one over the other? If anyone has any knowledge they want to impart, pl

NewScale and Remedy...

2008-01-28 Thread Joe DeSouza
Anyone using NewScale out there as a requester interface to create tickets has had experiences like its tendency to leave open database connection everytime it polls for updates? It doesn't seem to resuse the previously used connection and opens a fresh connection everytime it polls this leaving