Re: OT:Sun's Bug Detail Page vs. BMC Product Defect Page

2007-03-09 Thread Axton
Sorry, I chuckled when I was reading through the defect list on the supportweb site. The descriptions are so short and undescriptive that they are basically meaningless, not to mention the fact that there seem to be duplicates of many of them; though I do not think internally they represent the s

Re: OT:Sun's Bug Detail Page vs. BMC Product Defect Page

2007-03-08 Thread Carey Matthew Black
Axton, But who is laughing? All I hear is weeping and gnashing of teeth. I wish that the examples were not as credible or as plentiful. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accura

Re: OT:Sun's Bug Detail Page vs. BMC Product Defect Page

2007-03-08 Thread Axton
A few things: - The defect description is informative and to the point - The defect contains a workaround - No login required to see the defect or workaround - A search engine can find the information (aka Google, not an internal kb product) But it doesn't hold a flame next to these: SW00261638 A

Re: OT:Sun's Bug Detail Page vs. BMC Product Defect Page

2007-03-08 Thread Warren Baltimore
Tis truly a thing of beauty... *sigh* On 3/8/07, Lucero, Michelle - IST contractor <[EMAIL PROTECTED]> wrote: Hi, Y'all: Thank you to Lisa Kemes for sending us the link to the JDK related bug id. http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6520670 Am I the only one who had their tong

OT:Sun's Bug Detail Page vs. BMC Product Defect Page

2007-03-08 Thread Lucero, Michelle - IST contractor
Hi, Y'all: Thank you to Lisa Kemes for sending us the link to the JDK related bug id. http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6520670 Am I the only one who had their tongue hanging out in absolute envy after viewing that page? What we would do for a BMC Remedy Product Defects page lik