, Doug <doug_muel...@bmc.com>
Sent: Tuesday, November 22, 2016 12:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: Performance Issues - Multitenancy
**
Just some background to help here….
Implementing an effective row level security model is actually quite an
involved operation. It is about securi
a
Sent: Monday, November 21, 2016 8:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Performance Issues - Multitenancy
**
Shawn,
Thanks. That ended up being the fix.
Brian
From: Action Request System discussion list(ARSList)
<arslist@ARSLIST.ORG<ma
.ORG
Subject: Re: Performance Issues - Multitenancy
**
We had a similar issue and were provided the following by BMC:
The Engineer assisting us with this issue has reviewed the information provided
and agrees the query we see taking to complete are running row level access. He
would like
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, November 18, 2016 1:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: Performance Issues - Multitenancy
**
Brian,
Turn on SQL Logging and perform the same search between the two different users
and compare the SQL, maybe even provide
Brian,
Turn on SQL Logging and perform the same search between the two different
users and compare the SQL, maybe even provide the sql here for
analysisthe 'slow vs fast' queries should be fairly obvious what's
causing the difference.
On Fri, Nov 18, 2016 at 11:24 AM, Brian Pancia
2016 1:25 pm
Subject: Performance Issues - Multitenancy
**
We are running into some serious performance issues with multitenancy. We're
on BMC ITSM 9.1 SP1 and SQL Server 2012. If I do a search on a form like
CTM:People with an account that has unrestricted access the search comes back
in about
We are running into some serious performance issues with multitenancy. We're
on BMC ITSM 9.1 SP1 and SQL Server 2012. If I do a search on a form like
CTM:People with an account that has unrestricted access the search comes back
in about 2-3 seconds for 13 records. That same search with a
7 matches
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