System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr
OC-ALC/ITMA
Sent: Friday, September 28, 2007 10:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Positive Support Experience with BMC and their people in
India
James, that is an excellent idea! I know that in the past
Well, it's good to know there's hope of having a positive experience with
that support center. I'm still waiting for my first one. Hopefully,
they'll improve with time, but the language barrier is just too much for
me. I'm very used to hearing the accent and the differences in sentence
structure
Communications, Inc.
405 736 3211
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of James Van Sickle
Sent: Friday, September 28, 2007 9:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: Positive Support Experience with BMC and their people in
Gary
You should definitely try and take an opportunity to get in touch
with Manjul's manager to give him some praise over the phone. It might
help encourage improved support when managers and their support staff see a
strong positive result of being responsive and knowledgeable to issues we
Hey all, I just wanted to pass along a positive support experience I've
had with remedy's support. I was working with the licensing team on
obtaining new licenses, and they always were very prompt to respond to
me.
Unfortunately my system was down for a few hours, because the MAC that
my ipcon
5 matches
Mail list logo
