RSLIST.ORG] On Behalf Of Jan Lindhardsen
> Sent: Monday, October 31, 2011 5:19 AM
> To: arslist@ARSLIST.ORG
> Subject: Preserve full mail formatting on incoming emails, possible?
>
> Hi All!
>
> It seems like this scenarios is very common, at least at some companies:
> A user
Remedy email engine while processing the incoming email it will save the
original email in .msg format as an attachment on the email messages form.
You could use this attachment field to push this to your workinfo entry.
In your push field filter from email messages form to workinfo form,
specify
: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jan Lindhardsen
Sent: Monday, October 31, 2011 6:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Preserve full mail formatting on incoming emails, possible?
Sandra, do you mean that the whole email is attached to
Monday, October 31, 2011 5:19 AM
> To: arslist@ARSLIST.ORG
> Subject: Preserve full mail formatting on incoming emails, possible?
>
> Hi All!
>
> It seems like this scenarios is very common, at least at some companies:
> A user have a problem, and spends a lot of time documenti
2011 5:19 AM
To: arslist@ARSLIST.ORG
Subject: EXTERNAL: Preserve full mail formatting on incoming emails,
possible?
Hi All!
It seems like this scenarios is very common, at least at some companies:
A user have a problem, and spends a lot of time documenting this in their
error report to the Servic
Service Desk - 703-693-9842
sandra.hennigan@whs.mil
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jan Lindhardsen
Sent: Monday, October 31, 2011 5:19 AM
To: arslist@ARSLIST.ORG
Subject: Preserve full mail formatting on
Hi All!
It seems like this scenarios is very common, at least at some companies:
A user have a problem, and spends a lot of time documenting this in their error
report to the Service Desk.
So directly in their Rich Text/HTML based email client like Outlook, they built
a nicely formatted descript
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