: Problem with Group Notification Workflow
**
Hi,
I hope this helps
Findings:
a) Group ID for CTM:Support Group and Group ID on group form are
seperate entities.
b) When a new Support Group is created on the CTM:Support Grroup form, a
record is created in the Group Form as well.
c
Thanks so much, that took care of it!
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kumar, Amita
Sent: Tuesday, January 01, 2008 5:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Problem with Group Notification Workflow
**
Mike
@ARSLIST.ORG
Subject: Problem with Group Notification Workflow
I've created an escalation that should bring in a support group's name
into a Notify action so that it e-mails all members of the group. For
some reason it's not resolving the group name so it's not pushing the
notification out to all
it is passing in since that is working on our server.
Thanks!
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Payne, George
Sent: Monday, December 31, 2007 10:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Problem with Group Notification Workflow
they are the same.
Cheers,
Bryan
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mike Pugh
Sent: Monday, December 31, 2007 1:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: Problem with Group Notification Workflow
**
George,
I tried your suggestion
) 248-3940
[EMAIL PROTECTED]
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Mike Pugh
*Sent:* Sunday, December 30, 2007 10:17 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Problem with Group Notification Workflow
I've created an escalation that should bring in a support group's name
into a Notify action so that it e-mails all members of the group. For
some reason it's not resolving the group name so it's not pushing the
notification out to all of the group's members.
I've double checked the group name
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