Quick Question New Mandatory field on helpdesk form

If we are also using the service request module how do I ensure this field is getting populated as well when requests channel from this medium? Thanks Steve ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: Quick Question New Mandatory field on helpdesk form

...@hotmail.com To: arslist@ARSLIST.ORG Sent: Thursday, January 22, 2009 11:04:33 AM Subject: Quick Question New Mandatory field on helpdesk form ** If we are also using the service request module how do I ensure this field is getting populated as well when requests channel from this medium? Thanks Steve

Re: Quick Question New Mandatory field on helpdesk form

at that so that there is no chance of it being set to null.. Cheers Joe From: Steven Iocco steveio...@hotmail.comTo: arsl...@arslist.orgsent: Thursday, January 22, 2009 11:04:33 AMSubject: Quick Question New Mandatory field on helpdesk form** If we are also using the service request module how

Re: Quick Question New Mandatory field on helpdesk form

it to a default. Cheers Joe From: Steven Iocco steveio...@hotmail.com To: arslist@ARSLIST.ORG Sent: Thursday, January 22, 2009 11:43:49 AM Subject: Re: Quick Question New Mandatory field on helpdesk form ** Thanks Joe. Thats actually what I am looking for.  TI need