I was involved in a SN to SN integration and the two systems had very different
state values that required mapping and workflow to set the target system value
properly. Any field that has predetermined values will need this mapping.
-Original Message-
From: Abhi$hek
To: ARSList
Sent:
Use BMC Multi-Cloud Service Management (MCSM). MCSM supports bi-directional
ticket synch use cases for other SD out of the box. Most of these components
can be re-used for Service Now.
Sent from my iPhone
On Nov 20, 2018, at 2:53 PM, Abhi$hek
mailto:abhi.masc...@gmail.com>> wrote:
Hi Experts
Thanks for your kind response.
To be specific we are on remedy 8.1 & incidents bidirectional integration
required with service now using the Web service only.
Please could you provide detail on the same.
On Tue 20 Nov, 2018, 7:06 PM Roger Justice via ARSList,
wrote:
> I was involved in a SN to S
We are on remedy 8.1 version so I believe multi cloud option can't be
applied so if possible please suggest on bidirectional integration for
service requests in remedy & service now.
On Tue 20 Nov, 2018, 9:32 PM Kumar, Pradeep, wrote:
> Use BMC Multi-Cloud Service Management (MCSM). MCSM support
Roll your own? No problem! You can keep your
valuable data!
<http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/
From: ARSList On Behalf Of Roger Justice via
ARSList
Sent: November-20-18 6:34 AM
To: arslist@arslist.org
Cc: rjust2...@aol.com
Subje
>
>
> Pre ITSM 9.1.04? Clarify? HP? Roll your own? No problem! You can keep
> your valuable data!
>
>
> http://www.softwaretoolhouse.com/
>
>
>
>
>
>
>
>
>
>
>
> *From:* ARSList *On Behalf Of *Roger
> Justice via ARSList
> *Sent:*
ubject: Re: Can anyone suggest on the bidirectional integration between remedy
& service now?
We are on remedy 8.1 version so I believe multi cloud option can't be applied
so if possible please suggest on bidirectional integration for service requests
in remedy & service now.
On Tue
at tzach...@matrix.co.il
>
> Get Outlook for Android <https://aka.ms/ghei36>
>
> --
> *From:* ARSList on behalf of Abhi$hek <
> abhi.masc...@gmail.com>
> *Sent:* Wednesday, November 21, 2018 7:40:27 AM
> *To:* ARSList
> *Subject:* Re: Can
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