RKM 7.06.03 and the Fat Client

2011-03-24 Thread Gard, Richard J
I was under the impression that ITSM 7.6.03 supported the fat client (User Tool?), but now I am discovering that RKM 7.6.03 generates Java-script errors unless you run it from the mid-tier (web). What gives? Knowledge Article Javascript error when accessing Search Knowledge Management in RKM

Re: RKM 7.06.03 and the Fat Client

2011-03-24 Thread Chowdhury, Tauf
] On Behalf Of Gard, Richard J Sent: Thursday, March 24, 2011 10:44 AM To: arslist@ARSLIST.ORG Subject: RKM 7.06.03 and the Fat Client I was under the impression that ITSM 7.6.03 supported the fat client (User Tool?), but now I am discovering that RKM 7.6.03 generates Java-script errors unless you run

Re: RKM 7.06.03 and the Fat Client

2011-03-24 Thread Alan Blake
] On Behalf Of Gard, Richard J Sent: Thursday, March 24, 2011 10:44 AM To: arslist@ARSLIST.ORG Subject: RKM 7.06.03 and the Fat Client I was under the impression that ITSM 7.6.03 supported the fat client (User Tool?), but now I am discovering that RKM 7.6.03 generates Java-script errors unless you

Re: RKM 7.06.03 and the Fat Client

2011-03-24 Thread strauss
and the Fat Client ** Correct 7.6.0x and on will only work in the web client. Alan Blake Knowlysis --- On Thu, 3/24/11, Chowdhury, Tauf tauf.chowdh...@frx.com wrote: From: Chowdhury, Tauf tauf.chowdh...@frx.com Subject: Re: RKM 7.06.03 and the Fat Client To: arslist@ARSLIST.ORG Date: Thursday

Re: RKM 7.06.03 and the Fat Client

2011-03-24 Thread Jason Miller
(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Alan Blake *Sent:* Thursday, March 24, 2011 12:39 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: RKM 7.06.03 and the Fat Client ** Correct 7.6.0x and on will only work in the web client. Alan Blake Knowlysis --- On *Thu, 3/24/11

Re: RKM 7.06.03 and the Fat Client

2011-03-24 Thread strauss
list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, March 24, 2011 3:57 PM To: arslist@ARSLIST.ORG Subject: Re: RKM 7.06.03 and the Fat Client ** Chris, That's what 3rd party mobility solutions are for :) I say BS! I don't need more servers, apps and support

Re: RKM 7.06.03 and the Fat Client

2011-03-24 Thread Chowdhury, Tauf
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of strauss Sent: Thursday, March 24, 2011 5:16 PM To: arslist@ARSLIST.ORG Subject: Re: RKM 7.06.03 and the Fat Client Oh, I agree completely. And since the last resale we got from BMC was Alarmpoint - which we've never successfully