Hi,
We are 7.6.4 AR System, ITSM and on our development server we are receiving
:
Jvm 1 : EXCEPTION:ERROR 91 : RPC call failed; ONC/RPC call timed out.
This error occurs in the reconciliation job logs, when third-party tools are
passing data into the dataset.
We also receive Data
Title: Resend RPC Errors
**
Apologies if this already got posted.
__
From: Kevin Thornley
Sent: Tuesday, November 14, 2006 6:26 PM
To: arslist@ARSLIST.ORG
Subject: RPC Errors
All
We recently upgraded from AR 5.1.2 to 6.03 Patch 18
Title: RPC Errors
**
All
We recently upgraded from AR 5.1.2 to 6.03 Patch 18 to Oracle9i. The problem we are experiencing is that we seem to be getting ARERR 92 when trying to modify certain records. It looks like the records in question all contain some strange characters in them
Title: RE: RPC errors/server crashing
**
We may
have found our answer. I'll update after the fix is applied to be
certain.
Apparently, there's a documented issue with the 9i Oracle libraries on
HPUX (from the 6.3 release notes page 37) that our DBA/SA failed to read.
=(
We
have 9.2.1
Title: RE: RPC errors/server crashing
**
Jamie:
Move to 9.2.0.6 or higher. There are issues with 9.2.0.4.
James McKenzie
L-3 GSI
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Blodgett, Jamie
Sent
Title: RE: RPC errors/server crashing
**
Just as a matter of interest, as I said in
my answer to your mail, we are experiencing the same thing, but we are running
on Windows Adv Server 2000 and SQL 2000. I am going to have a look through the
release notes and see if I can see anything
a signal/exception was received by the server
(ARNOTE 20)
11
or
10
EVERY TWO HOURS . . .
The clients see RPC errors, then eventually malloc and the system has to be
restarted. From Remedy's recommendations, we increased our descriptors to the
max 8192. This has reduced these errors
Title: RE: RPC errors/server crashing
**
Jamie:
What is the values of MAXSIZ and MAXDSIZ for the kernel. It looks like the problem I had on another job where the arserverd process is running out of memory and crashing.
James McKenzie
L-3 GSI
-Original Message-
From: Action
Title: RE: RPC errors/server crashing
**
On dp04csra:
Parameter current value
maxdsiz 2147483648 bytes
maxssiz 134217728 bytes
-Original Message-From: Action Request System
discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of
McKenzie, James J C-E LCMC HQISEC/L3Sent
Title: RE: RPC errors/server crashing
**
Jamie:
What is the size of the arserverd process?
Also, can you talk your system administrator (I assume you are not this person) to set the MAXSIZ and MAXDSIZ to the same value? This will take a system reboot. What is the size of physical memory? (I
PMTo: arslist@ARSLIST.ORGSubject: RE: RPC
errors/server crashing**
We had the issue similar to this where
server crashed every 2 hours because of arserverd process growing more than 2GB
and file descriptors crossing 1024. We contacted remedy support about this issue
and they gave us a a debug
**
We had sporadic
RPC errors from Mid Tier a while back (Windows 2003 in a DMZ). Looking at the
firewall logs showed it was attempting to connect to AR Server on port 111
(portmapper) instead of the specific port we had it configured to use. Remedy
suggested adding the ARTCPPORT
,
LisaSent: Monday, September 25, 2006 3:43 PMTo:
arslist@ARSLIST.ORGSubject: Re: midtier RPC
errors
**
We've been having the same problems. It's quite
frustrating. We've even pointed to another server for our Mid Tier and it
still happens.(on SOME of the forms, SOME of the time). Seems to be
when
,
LisaSent: Monday, September 25, 2006 3:43 PMTo:
arslist@ARSLIST.ORGSubject: Re: midtier RPC
errors
**
We've been having the same problems. It's quite
frustrating. We've even pointed to another server for our Mid Tier and it
still happens.(on SOME of the forms, SOME of the time). Seems to be
when
changes to
upgrade from 5.0 to 6.3. We've have fantastic success on the client side
and for the most part on the midtier. Except for what you see below.
We are getting intermittent RPC errors (arerr 91).
AR 6.3
patch 18
Oracle
10.2.0.1 (w/9.2 library files)
HPUX
11.11
Midtier 6.3 patch 18
(ARSList)
[mailto:[EMAIL PROTECTED] *On Behalf Of *Blodgett, Jamie
*Sent:* Monday, September 25, 2006 4:29 PM
*To:* arslist@ARSLIST.ORG
*Subject:* midtier RPC errors
*Importance:* High
**
Ok, I dug in the knowledgebase, documentation and ARList archives.
There's very little that addresses what I
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