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Hi, I have one problem here with respect to Helpdesk notifications. There are various notifications which corresponds to the various stages in the helpdesk ticket lke New, Assigned, Work in Progress, Resolved etc.. In an out of box setup these notifications gets fired automatically to the
Request
System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]
On Behalf Of Remedy Developer
Sent: Thursday, October 12, 2006
12:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Helpdesk notification
mails.
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Hi,
I have one problem here with respect to Helpdesk notifications
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