Re: Helpdesk notification mails.

2006-10-12 Thread Remedy Developer
** Hi, I have one problem here with respect to Helpdesk notifications. There are various notifications which corresponds to the various stages in the helpdesk ticket lke New, Assigned, Work in Progress, Resolved etc.. In an out of box setup these notifications gets fired automatically to the

Re: Helpdesk notification mails.

2006-10-12 Thread Naveen Kaushik
Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy Developer Sent: Thursday, October 12, 2006 12:00 PM To: arslist@ARSLIST.ORG Subject: Re: Helpdesk notification mails. ** Hi, I have one problem here with respect to Helpdesk notifications