Re: ITSM 7.5.01 Patch1

2009-09-29 Thread strauss
Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Peter Romain > Sent: Tuesday, September 29, 2009 10:00 AM > To: arslist@ARSLIST.ORG > Subject: Re: ITSM 7.5.01 Patch1 > > Thanks Chris, > > The hours that it chur

Re: ITSM 7.5.01 Patch1

2009-09-29 Thread Peter Romain
Thanks Chris, The hours that it churns even when upgrading from 7.5.01, plus the fact that it over-writes any customisations because it does a fresh install, means that I can't apply it at the moment. Currently BMC Support is quoting tech bulletins at me. If only they would try it and let me know

Re: ITSM 7.5.01 Patch1

2009-09-29 Thread strauss
I have only applied it to an ITSM 7.0.03.009 system after the AR Server and Atrium Core were upgraded to 7.5.00.002. It took almost 5 hours to complete: 20 July 2009 - Install ITSM 7.5.01.001 upgrade to applications (minus Asset) { 4 hrs 46 minutes - 12:15 to 17:01 } logged in as domain