the sender and delete them.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gayford, Matthew C.
Sent: Wednesday, June 11, 2008 1:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Pushing Attachments
**
Ah - thanks for the info
To: arslist@ARSLIST.ORG
Subject: Re: Pushing Attachments
**
We're using the Incident Interface forms and encountered numerous bugs
around data getting pushed to the correct destination. One of the
documented defects was around attachments. The BMC defect ID was
SW00263546 if you want to look
Subject: Re: Pushing Attachments
**
We're using the Incident Interface forms and encountered numerous bugs
around data getting pushed to the correct destination. One of the
documented defects was around attachments. The BMC defect ID was
SW00263546 if you want to look it up on BMC support
12, 2008 2:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: Pushing Attachments
**
Looked up the defect. Here's what I found:
6. ADDITIONAL INFO:
Filter HPD:HII:CreateIncident_210_CreateWorkInfo is not pushing the
Attachment.
--
Chris Danaceau
703-833-2459
This e-mail and its
Attachments for Incident 7.X seem to be handled in the Work Info form (or in
this case HPD:Worklog).
There actually arent any attachment fields on HPD:Help Desk so the workflow
from HPD:IncidentInterface_Create would have to be pushing to that form with
the attachment and the summary that you
discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
Sent: Wednesday, June 11, 2008 1:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Pushing Attachments
**
Attachments for Incident 7.X seem to be handled in the Work Info form
(or in this case HPD:Worklog).
There actually
.
Sent: Wednesday, June 11, 2008 1:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: Pushing Attachments
**
There are 3 fields on the HPD:Help Desk form (z2AF_Act_Attachment_1,
z2AF_Act_Attachment_2, z2AF_Act_Attachment_3) in the attachment pool labeled
z2AP_Attachment. I was hoping
Of Lammey, Peter A.
Sent: Wednesday, June 11, 2008 1:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: Pushing Attachments
**
I think those Attachment fields are Display Only.
I dont think its possible to use those fields to store the attachments
from the IncidentInterface_Create.
Those fields are used so
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