Re: Remedy, ITSM and SRM Notifications, major spammage

2009-04-27 Thread Tami Palacky
list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Lammey, Peter A. > Sent: Friday, April 24, 2009 12:02 PM > To: arsl...@arslist.org > Subject: Re: Remedy, ITSM and SRM Notifications, major spammage > > ** > NTE:CFG-Notification Events controls Notifications that a

Re: Remedy, ITSM and SRM Notifications, major spammage

2009-04-24 Thread Matthew Perrault
PM To: arslist@ARSLIST.ORG Subject: Remedy, ITSM and SRM Notifications, major spammage ** We have recently implemented the ITSM applications as well as the Service Request Management module. What we are seeing is a number of email notifications that are sent to customers, some are completely unnece

Re: Remedy, ITSM and SRM Notifications, major spammage

2009-04-24 Thread Lammey, Peter A.
: Remedy, ITSM and SRM Notifications, major spammage ** We have recently implemented the ITSM applications as well as the Service Request Management module. What we are seeing is a number of email notifications that are sent to customers, some are completely unnecessary. In going into the

Re: Remedy, ITSM and SRM Notifications, major spammage

2009-04-24 Thread Savant, don...@dts
de all communication with the end user. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jim Coryat Sent: Friday, April 24, 2009 9:44 AM To: arslist@ARSLIST.ORG Subject: Remedy, ITSM and SRM Notifications, major spammage

Remedy, ITSM and SRM Notifications, major spammage

2009-04-24 Thread Jim Coryat
We have recently implemented the ITSM applications as well as the Service Request Management module. What we are seeing is a number of email notifications that are sent to customers, some are completely unnecessary. In going into the NTE:CFG-Notification Events and try and turn some of the notifi