Remedy 7.1 New Server installation

2010-09-14 Thread Ramagiri
Hi All , We are planning to implement new production server 7.1 in our environment , we have already one remedy server A and trying to install a new server B. Here I want to ask :- Is it possible to update the license of the server A to the new server B and how? . Please let me know

Re: Remedy 7.1 New Server installation

2010-09-14 Thread Ram Rudra
: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ramagiri Sent: Tuesday, September 14, 2010 4:05 PM To: arslist@ARSLIST.ORG Subject: Remedy 7.1 New Server installation ** Hi All , We are planning to implement new production server 7.1 in our environment

Re: Remedy 7.1 New Server installation

2010-09-14 Thread pritch
If you are adding server B and shutting down server A then you would purge the license through the BMC web-site. If you are adding server B as an additional (second) ARS Server then you need to obtain the ARS server license via the BMC web-site. For this case, you would need the PO number that