From a design standpoint, you don't want to get into the business of
duplicating data. Your data just ends up turning into a mess and
simple operations like updating the profile of a set of users ends up
being a resource intensive operation. Not only that, it bloats your
applications.
From a
Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller
Sent: Thursday, July 26, 2007 3:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Helpdesk: Bringing up SHR:People fields in
HPD:Helpdesk
I agree with Dylan. I have done it both ways
, Dylan
Sent: Thursday, July 26, 2007 1:36 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Helpdesk: Bringing up SHR:People fields in HPD:Helpdesk
Hi Brad,
There are a bunch of AL's that set the personal info fields on the
general tab of HPD. I would suggest looking at the related workflow for
o
Behalf Of Brad Terhune
Sent: Thursday, July 26, 2007 1:22 PM
To: arslist@ARSLIST.ORG
Subject: Remedy Helpdesk: Bringing up SHR:People fields in HPD:Helpdesk
Good afternoon listers!
I was hoping you all could help me with a bit of form to form shuffling.
On our SHR:People form we are running a da
Good afternoon listers!
I was hoping you all could help me with a bit of form to form shuffling.
On our SHR:People form we are running a daily update out of our Oracle
personnel database that populates certain fields in SHR:People. Not
all of those fields show up on the HPD:Helpdesk form (Suppor
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