28, 2009 6:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy port query - ARERR 90
**
thanks for the clarification Frank - i thought thats what it was.
i will ask our network guys to see if they can see if the traffic is being
blocked.
Sean
From: Frank Caruso
To
port query - ARERR 90
**
Have the user try putting in the port number 4445 in there user tool connection
and see if they can connect. If they still cannot connect then you need to
punch a whole in the firewall.
They could also try using telnet against your Remedy server. They should be
able to
Have the user try putting in the port number 4445 in there user tool
connection and see if they can connect. If they still cannot connect then
you need to punch a whole in the firewall.
They could also try using telnet against your Remedy server. They should be
able to to try something like:
teln
Hi all,
Can anyone confirm the following for me please.
We have a remote customer who needs access to our Remedy server.
All network connectivity we are being told is in place but he is still
receiving an ARERR 90
Now, looking in the "Admin Tool", the "Server TCP/IP Port" is showing as being
4
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