: SLM+Problem integration in ARS7604
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Hi,
I have integrated SLM with problem management and the SLAs are working fine.
The doubt is on how to view the SLA status from a problem ticket ?
Like in Incident, there is no SLA tab for problem tickets.
Kindly let me know whether we need
Hi,
I have integrated SLM with problem management and the SLAs are working fine.
The doubt is on how to view the SLA status from a problem ticket ?
Like in Incident, there is no SLA tab for problem tickets.
Kindly let me know whether we need to manually add the SLA status DVF
fields to
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