Re: SLM+Problem integration in ARS7604

2014-06-01 Thread Sonwane, Subhash
: SLM+Problem integration in ARS7604 ** Hi, I have integrated SLM with problem management and the SLAs are working fine. The doubt is on how to view the SLA status from a problem ticket ? Like in Incident, there is no SLA tab for problem tickets. Kindly let me know whether we need

SLM+Problem integration in ARS7604

2014-05-29 Thread kiran
Hi, I have integrated SLM with problem management and the SLAs are working fine. The doubt is on how to view the SLA status from a problem ticket ? Like in Incident, there is no SLA tab for problem tickets. Kindly let me know whether we need to manually add the SLA status DVF fields to