Re: SOLVED: Oddity with Submitter field in e-mail notifications

2006-09-07 Thread Axton
More than likely the macro was recorded as the user Demo. Axton Grams On 9/6/06, Rick Westbrock [EMAIL PROTECTED] wrote: ** Eureka! I discovered that the Create New Ticket button on our help desk splash screen is calling a macro named OpenNewTicketHD and embedded in that macro is

Re: SOLVED: Oddity with Submitter field in e-mail notifications

2006-09-07 Thread McKenzie, James J C-E LCMC HQISEC/L3
PROTECTED] On Behalf Of Rick Westbrock Sent: Wednesday, September 06, 2006 6:14 PM To: arslist@ARSLIST.ORG Subject: SOLVED: Oddity with Submitter field in e-mail notifications ** Eureka! I discovered that the Create New Ticket button on our help desk splash screen is calling a macro named

SOLVED: Oddity with Submitter field in e-mail notifications

2006-09-06 Thread Rick Westbrock
Title: RE: Oddity with Submitter field in e-mail notifications ** Eureka! I discovered that the "Create New Ticket" button on our help desk splash screen is calling a macro named OpenNewTicketHD and embedded in that macro is "536870928=Demo" where that field number is that of the Submitter