Service Request stuck in Planning

2012-02-17 Thread Bajwa, Ibrar
Hi Everyone! System: AR 7.1 I had a system crash and rebooted the app server but since then the Service Request is not functioning. Well it’s functioning that you can access the forms via Request entry, but when you submit the request, it will return the REQ# but does not fire off the flow.

Re: Service Request stuck in Planning

2012-02-17 Thread Rob Dudley
Ibrar, It's funny you bring this up. I'm not sure if this is relevant to you or not, but I had a similar issue with SRM 7.6.4 sp1 Please check the following filter guide: INT:CAISRM:EVT:Process_IN_AOILocalEvent Our guide got corrupted and showed no filters attached to it which was causing