Solutions with/without Knowledge Mangement Installed

2008-10-16 Thread Mike Hennessy
I'm looking at Flight Deck with Knowledge Management installed. On the Date/System tab of the Solution form, there are three date fields: Publish Date, Expiry Date, and Archive Date. According to the Change History of those fields, they seem to be part of the OOTB ITSM suite, but I'd like to

Re: Solutions with/without Knowledge Mangement Installed

2008-10-16 Thread Joe DeSouza
.. Cheers Joe - Original Message From: Mike Hennessy [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thursday, October 16, 2008 10:11:45 AM Subject: Solutions with/without Knowledge Mangement Installed ** I’m looking at Flight Deck with Knowledge Management installed. On the Date/System

Re: Solutions with/without Knowledge Mangement Installed

2008-10-16 Thread Roger Justice
They are OOTB fields. All cutomizations done when RKM is installed are done manually. -Original Message- From: Joe DeSouza [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thu, 16 Oct 2008 12:34 pm Subject: Re: Solutions with/without Knowledge Mangement Installed ** They do not sound