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From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of lakhes
Sent: Wednesday, April 14, 2010 7:34 PM
To: arslist@ARSLIST.ORG
Subject: Tool suggestion
**
Hi Listners,
I needed some Tool recommendations to slove the problem that we are
havin
CMDB can do this. The problem you will have is that you would need to upgrade
to ARS 7.1 or 7.5 to get a supported version of CMDB.
-Original Message-
From: lakhes
To: arslist@ARSLIST.ORG
Sent: Wed, Apr 14, 2010 7:33 pm
Subject: Tool suggestion
**
Hi Listners,
I needed some Tool
Hi Listners,
I needed some Tool recommendations to slove the problem that we are having
We use Remedy 6.3 ARS and Customer support module 5.6. We have asset which
we track with issues and we can relate asset to issue. Now our eng usually
log on to customer site via SHS and try to solve problem wit
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