I think you may leverage Data Management Tool for this activity.
Thanks
Mahesh
On Thu, Jan 20, 2011 at 11:42 AM, Lammey, Peter A.
wrote:
> **
>
> I was tasked to setup a spreadsheet ingest process that would create
> resolved incidents in our Incident 7.02 system.
>
> I updated all filters on th
Watch the filter log closely - updates to that HPD form result in updates to
several other forms, especially if you have integrated products like SLM
installed. I had a problem once where the web service interface provided a
Middle Initial field that wasn't on one of the underlying forms.
On Thu,
This would be an error writing to the HPD:Help Desk form review the filter that
writes to this form.
-Original Message-
From: Lammey, Peter A.
To: arslist
Sent: Thu, Jan 20, 2011 11:44 am
Subject: Trying to setup Remedy Import into HPD:IncidentInterface_Create
**
I was tasked to
I was tasked to setup a spreadsheet ingest process that would create resolved
incidents in our Incident 7.02 system.
I updated all filters on the HPD:IncidentInterface_Create form to fire on Merge
as well as Submit and it works for creating open Assigned tickets however after
mapping all the fie
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