Re: Trying to setup Remedy Import into HPD:IncidentInterface_Create

Watch the filter log closely - updates to that HPD form result in updates to several other forms, especially if you have integrated products like SLM installed. I had a problem once where the web service interface provided a Middle Initial field that wasn't on one of the underlying forms. On

Re: Trying to setup Remedy Import into HPD:IncidentInterface_Create

I think you may leverage Data Management Tool for this activity. Thanks Mahesh On Thu, Jan 20, 2011 at 11:42 AM, Lammey, Peter A. peter.a.lam...@espn.comwrote: ** I was tasked to setup a spreadsheet ingest process that would create resolved incidents in our Incident 7.02 system. I updated

Trying to setup Remedy Import into HPD:IncidentInterface_Create

I was tasked to setup a spreadsheet ingest process that would create resolved incidents in our Incident 7.02 system. I updated all filters on the HPD:IncidentInterface_Create form to fire on Merge as well as Submit and it works for creating open Assigned tickets however after mapping all the

Re: Trying to setup Remedy Import into HPD:IncidentInterface_Create

This would be an error writing to the HPD:Help Desk form review the filter that writes to this form. -Original Message- From: Lammey, Peter A. peter.a.lam...@espn.com To: arslist arslist@ARSLIST.ORG Sent: Thu, Jan 20, 2011 11:44 am Subject: Trying to setup Remedy Import