Re: Upgrade from ITSM 7.5 to ITSM 8.1

@ARSLIST.ORG Subject: Upgrade from ITSM 7.5 to ITSM 8.1 Hello Everyone We are in the process of setting up an ITSM 8.1 test environmnet, and have come up against a few labor intensive tasks and I was hoping someone could ease the pain with. 1) Is there a way to import SRDs from 7.5 to 8.1 or is the

Re: Upgrade from ITSM 7.5 to ITSM 8.1

Rob, 1 - I have used the SRD Export/Import feature from 7.5 to 7.5, but I see the same console in 8.1my recommendation is to 'try it'...I don't see a reason why it wouldn't work, but you should certainly try :) 2 - I would recommend upgrading your existing ADDM to 9, then re-point it...that way

Upgrade from ITSM 7.5 to ITSM 8.1

Hello Everyone We are in the process of setting up an ITSM 8.1 test environmnet, and have come up against a few labor intensive tasks and I was hoping someone could ease the pain with. 1) Is there a way to import SRDs from 7.5 to 8.1 or is the only option to recreate from scratch? 2) In ord