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From:
Lin, Jason jason@ucsf.edu
To:
arslist@ARSLIST.ORG
Date:
07/17/2009 03:25 PM
Subject:
User Tool 7.1 Hiccup
Sent by:
Action Request System discussion list(ARSList) arslist@ARSLIST.ORG
Hi Lister,
We recently upgraded from
Hi Lister,
We recently upgraded from ARS 6.3/ITSM 6 to ARS 7.1/ITSM 7 and migrated our
Remedy to AIX server as well. However we have been noticed there is a hiccup on
Remedy user tool after the tool is on idle (not using the tool) for like 20
minutes or more. It seems like it's taking time to
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