Re: User account but no people record

2014-01-10 Thread Mueller, Doug
ing locked into "one company" if you have a multi-tenant environment. Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Wednesday, January 08, 2014 1:28 PM To: arslist@ARSLIST.ORG Subject: Re: User account but no pe

Re: User account but no people record

2014-01-08 Thread Roger Justice
work since you will control the submitter of the Incident created from the external system.     -Original Message- From: Brittain, Mark To: arslist Sent: Wed, Jan 8, 2014 3:53 pm Subject: Re: User account but no people record ** Hi Joe,   If I create a People record then

Re: User account but no people record

2014-01-08 Thread Brittain, Mark
slist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, January 08, 2014 3:49 PM To: arslist@ARSLIST.ORG Subject: Re: User account but no people record ** I highly doubt you could achieve what you want to do without having to break a lot of things as to how they were designed to work out of th

Re: User account but no people record

2014-01-08 Thread Joe D'Souza
count but no people record Hi All, In ITSM 7.6.04, I am implementing a web service where an external ticket system would send a request to the Incident Interface Create form, create an Incident and turn the Incident Number back to the originating ticket system. All of that is pretty str

User account but no people record

2014-01-08 Thread Brittain, Mark
Hi All, In ITSM 7.6.04, I am implementing a web service where an external ticket system would send a request to the Incident Interface Create form, create an Incident and turn the Incident Number back to the originating ticket system. All of that is pretty straight forward. The question I have