Midtier log below.
It appears auto assignment failed. But it should
complain differenlty, not sure why it would go ahead
with Incident creation causing this.
Checking auto-assign rules now.
Caused by: ERROR (326): Required field cannot be reset
to a NULL value; HPD:Help Desk Assignment Log
Hi guys,
These are two separate errors happening on the web
(but not on Remedy User).
(1)
When users click search on a from (ITSM 7 form
Incident), they get:
ARWARN 9351: Unable to set up data connection, which
is preventing the application from working
correctly.
...which is explained in Error
2 matches
Mail list logo
