Re: Work Info Notes Entries Limited to 255 Characters v7.604

2012-01-17 Thread strauss
Of Wirasat Siddiqi Sent: Friday, December 23, 2011 12:56 PM To: arslist@ARSLIST.ORG Subject: Re: Work Info Notes Entries Limited to 255 Characters v7.604 ** We had the same issue. We are running AR 7.6.04. Here is what I did to fix the issue. Change the field length of z1D_Note to 0

Work Info Notes Entries Limited to 255 Characters v7.604

2011-12-23 Thread Rick Sharp
Why in the world did BMC limit the Notes field in WorkInfo records to 255 characters per record?  This is maddening for our IT users who didn't have this limitation in our 7.0x world.  The workaround is to email the INC or CRQ with the information record that exceeds 255 characters.  Does

Re: Work Info Notes Entries Limited to 255 Characters v7.604

2011-12-23 Thread Wirasat Siddiqi
...@yahoo.com To: arslist@ARSLIST.ORG Date: 12/23/2011 01:08 PM Subject:Work Info Notes Entries Limited to 255 Characters v7.604 Sent by:Action Request System discussion list(ARSList) arslist@ARSLIST.ORG ** Why in the world did BMC limit the Notes field in WorkInfo records

Re: Work Info Notes Entries Limited to 255 Characters v7.604

2011-12-23 Thread andres tamayo
. Modify the active link HPD:INC:EditWorkInfo and change the description to LEFT($z1D_Note$, 98) Thanks, Wirasat From:        Rick Sharp rickshar...@yahoo.com To:        arslist@ARSLIST.ORG Date:        12/23/2011 01:08 PM Subject:        Work Info Notes Entries Limited to 255 Characters