Re: Workflow problem in a server group

2015-11-23 Thread William Rentfrow
s one go for now. It's weird... William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: William Rentfrow Sent: Thursday, November 19, 2015 2:37 PM To: arslist@ARSLIST.ORG Subject: Workflow problem in a server group Hi listers - Basic se

Workflow problem in a server group

2015-11-19 Thread William Rentfrow
Hi listers - Basic setup - ARS 9x - ITSM 9 on Linux with Oracle. In our development server group we have two servers. For some reason RKM will not work as expected. I would enter a customer, summary, description in a new incident and click "Search Knowledge Base". The global variables behind