you would have to do a customization.
-Original Message-From: Vianna Vianna vianna...@hotmail.comTo: arslist@ARSLIST.ORGSent: Fri, Jun 11, 2010 1:41 pmSubject: disabling the ability to propose people records
**
We are currently running 7.5 We have an integration to the H.R. system w
We are currently running 7.5
We have an integration to the H.R. system which feeds the people records. Users
that are submitting incidents are often mistyping customer names and therefore
not finding a match in the people record, so they proceed to create a ticket by
proposing a new
: disabling the ability to propose people records
** We are currently running 7.5
We have an integration to the H.R. system which feeds the people
records. Users that are submitting incidents are often mistyping
customer names and therefore not finding a match in the people
record, so
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