question on Incident Console Window Open vs. Search Incident Window Open

2012-05-16 Thread smiley
and not the Search user when it saves any changes?? I sure would appreciate any help on this. Thank you!!! -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/question-on-Incident-Console-Window-Open-vs-Search-Incident-Window-Open-tp7561900.html Sent from the ARS (Action

Re: question on Incident Console Window Open vs. Search Incident Window Open

2012-05-16 Thread Joe Martin D'Souza
.. Joe From: smiley Sent: Wednesday, May 16, 2012 10:17 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: question on Incident Console Window Open vs. Search Incident Window Open ** hello all! I am having difficulty with a process I'm trying to add

Re: question on Incident Console Window Open vs. Search Incident Window Open

2012-05-16 Thread Nancy Tietz
] *On Behalf Of *Joe Martin D'Souza *Sent:* Wednesday, May 16, 2012 10:51 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: question on Incident Console Window Open vs. Search Incident Window Open ** $USER$ does not have strange values on any version of AR System that I have known – and I have been through

Re: question on Incident Console Window Open vs. Search Incident Window Open

2012-05-16 Thread Nancy Tietz
in it apparently. J *From:* Nancy Tietz [mailto:nti...@umich.edu] *Sent:* Wednesday, May 16, 2012 11:33 AM *To:* arslist@arslist.org *Subject:* RE: question on Incident Console Window Open vs. Search Incident Window Open Hi Joe – This is that same request from before, - sigh. I’m attempting to notify

Re: question on Incident Console Window Open vs. Search Incident Window Open

2012-05-16 Thread Joe Martin D'Souza
: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: question on Incident Console Window Open vs. Search Incident Window Open ** Hi again! I found it! My field that was getting the ‘smim’ in it from Searching… had a ‘Default Value’ of ‘$USER$’ – so I wiped that out – a default value

Re: question on Incident Console Window Open vs. Search Incident Window Open

2012-05-16 Thread Nancy Tietz
nti...@umich.edu *Sent:* Wednesday, May 16, 2012 1:10 PM *Newsgroups:* public.remedy.arsystem.general *To:* arslist@ARSLIST.ORG *Subject:* Re: question on Incident Console Window Open vs. Search Incident Window Open ** Hi again! I found it! My field that was getting the ‘smim