://www.westoverconsulting.co.uk
http://www.westoverconsulting.co.uk/
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Neel Guatam
Sent: Thursday, May 24, 2007 11:08 PM
To: arslist@ARSLIST.ORG
Subject: search fucntion is working weirdly in thick
fucntion is working weirdly in thick client
** Dear Neel,
Do you have multi tenancy turned on. Do both of the users belong to
separate support groups? You could try removing unrestricted access and
having both the users list their own companies for restricted access and
try the search again.
Hope
*
Integrity
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David Sanders
Sent: Friday, May 25, 2007 4:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: search fucntion is working weirdly in thick client
Hi Neel
Are any
, May 25, 2007 4:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: search fucntion is working weirdly in thick client
Hi Neel
Are any other (possibly hidden) fields getting set by workflow when you
select your search criteria from the drop-down fields? Turn on AL
logging to see. If so, change the AL
://www.westoverconsulting.co.uk/
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Neel Guatam
Sent: Friday, May 25, 2007 3:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: search fucntion is working weirdly in thick client
Hi David,
I am still a beginner so not sure
Okay,
This is causing a bit of panic now.
I have a fixed user license in our production environment and I have
administrator and unrestricted access.
Another user also has a fixed license in production with same admin and
unrestricted access.
We both Incident form in search mode and
Eric Alfonso
Remedy Support Team
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Neel Guatam
Sent: Thursday, May 24, 2007 3:08 PM
To: arslist@ARSLIST.ORG
Subject: search fucntion is working weirdly in thick client
is working weirdly in thick client
Eric Alfonso
Remedy Support Team
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Neel Guatam
Sent: Thursday, May 24, 2007 3:08 PM
To: arslist@ARSLIST.ORG
Subject: search
*To:* arslist@ARSLIST.ORG
*Subject:* Re: search fucntion is working weirdly in thick client
Eric Alfonso
Remedy Support Team
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Neel Guatam
*Sent:* Thursday, May
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