Re: search fucntion is working weirdly in thick client

2007-05-25 Thread David Sanders
://www.westoverconsulting.co.uk http://www.westoverconsulting.co.uk/ _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Neel Guatam Sent: Thursday, May 24, 2007 11:08 PM To: arslist@ARSLIST.ORG Subject: search fucntion is working weirdly in thick

Re: search fucntion is working weirdly in thick client

2007-05-25 Thread Neel Guatam
fucntion is working weirdly in thick client ** Dear Neel, Do you have multi tenancy turned on. Do both of the users belong to separate support groups? You could try removing unrestricted access and having both the users list their own companies for restricted access and try the search again. Hope

Re: search fucntion is working weirdly in thick client

2007-05-25 Thread Neel Guatam
* Integrity From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Friday, May 25, 2007 4:36 AM To: arslist@ARSLIST.ORG Subject: Re: search fucntion is working weirdly in thick client Hi Neel Are any

Re: search fucntion is working weirdly in thick client

2007-05-25 Thread Michiel Beijen
, May 25, 2007 4:36 AM To: arslist@ARSLIST.ORG Subject: Re: search fucntion is working weirdly in thick client Hi Neel Are any other (possibly hidden) fields getting set by workflow when you select your search criteria from the drop-down fields? Turn on AL logging to see. If so, change the AL

Re: search fucntion is working weirdly in thick client

2007-05-25 Thread David Sanders
://www.westoverconsulting.co.uk/ _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Neel Guatam Sent: Friday, May 25, 2007 3:42 PM To: arslist@ARSLIST.ORG Subject: Re: search fucntion is working weirdly in thick client Hi David, I am still a beginner so not sure

search fucntion is working weirdly in thick client

2007-05-24 Thread Neel Guatam
Okay, This is causing a bit of panic now. I have a fixed user license in our production environment and I have administrator and unrestricted access. Another user also has a fixed license in production with same admin and unrestricted access. We both Incident form in search mode and

Re: search fucntion is working weirdly in thick client

2007-05-24 Thread Alfonso Eric B Contr 95 CG/SCCSS
Eric Alfonso Remedy Support Team From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Neel Guatam Sent: Thursday, May 24, 2007 3:08 PM To: arslist@ARSLIST.ORG Subject: search fucntion is working weirdly in thick client

Re: search fucntion is working weirdly in thick client

2007-05-24 Thread Neel Guatam
is working weirdly in thick client Eric Alfonso Remedy Support Team From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Neel Guatam Sent: Thursday, May 24, 2007 3:08 PM To: arslist@ARSLIST.ORG Subject: search

Re: search fucntion is working weirdly in thick client

2007-05-24 Thread Roney Samuel Varghese
*To:* arslist@ARSLIST.ORG *Subject:* Re: search fucntion is working weirdly in thick client Eric Alfonso Remedy Support Team -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Neel Guatam *Sent:* Thursday, May