Is anyone aware of an existing program that could be used to display key
call centre stats produced from an Asterisk system and delivered onto a 30
LCD Monitor?
The type of product would produce output similar to the Symons gear (see
http://www.targetvision.com/solutions/contactcenters.shtml) and
Have you checked out QueueMetrics? We use that in our callcenter and are
very happy with it.
On 4/16/07, Craig Lawrence [EMAIL PROTECTED] wrote:
Is anyone aware of an existing program that could be used to display key
call centre stats produced from an Asterisk system and delivered onto a
30
US WHOLESALE VoIP TERMINATION from ChiliTech - Always Lead, Never Follow.
http://www.chilitech.net 1-866-678-6858 x 126
ChiliTech has been around since 2000, offering Dial-Up, Co-Lo, and Wholesale
VoIP services. We stand behind our produces with a fully staffed
call-center and 24x7 NOC support
I second that QueueMetrics is great for this purpose.
It looks very nice on a large screen TV/Monitor. You can even define
timing and other events that change calls or figures to different
colors.
So a call sitting in Queue over a certain definable amount of time will
turn yellow and
Hi Craig
Have a look at http://www.soft-telecom.com/vox-office-qmon-tour.shtml. The
VOX Queue Monitor is one of a range of applications that we have developed
for the Asterisk platform and is deployed very successfully by many of our
clients.
Best regards
Robbie Hanlon
CEO
Soft Telecom
Ph:
Is anyone aware of an existing program that could be used to display
key call centre stats produced from an Asterisk system and delivered
onto a 30
LCD Monitor?
The type of product would produce output similar to the Symons gear
(see
-Original Message-
From: [EMAIL PROTECTED] [mailto:asterisk-biz-
[EMAIL PROTECTED] On Behalf Of Senad Jordanovic
Sent: Monday, April 16, 2007 9:14 AM
To: 'Commercial and Business-Oriented Asterisk Discussion';
[EMAIL PROTECTED]
Subject: RE: [asterisk-biz] Call Centre LED Wallboard
You laugh, but my wife's family in Tokyo (TOKYO, of all PLACES... in the heart
of Shinjuku!) doesn't even own a touch-tone phone.
I thought about VoIP for them, but quickly laughed it off as they have yet to
fully comprehend what the Internet is or why they might want to use it.
N.
On Sat,
We have a modular system for displaying the call centre
calls/agents stats... Here is a screenshot which Can be further
customised to be displayed elsewhere...
http://www.bicomsystems.com/gallery2/img/0007.png
Regards,
Senad
Very nice looking. What is the cost (per seat,
I have a number that was ported to Vonage about 7 months ago. Well the
CFO of my company did anyway. With the present Vonage situation he would
like to port that number away from Vonage. Is there a place, other than
a carrier, to park a number ? He has had this number for may years and
Is the market so saturated we need to bite at each other at first chance ?
Even posting on IRC will get trolls and haters these days.
What has this business come to ?
I assume that fear brings anger.
Peace
On 4/16/07, sip [EMAIL PROTECTED] wrote:
You laugh, but my wife's family in Tokyo
I spoke with a client last week and Verizon offered them a POTS line
with unlimited domestic long distance for $33 bucks month. As the big
guys drop their shorts it will make more sense for people to stay with a
reliable POTS service.
Mike Lynchfield wrote:
Is the market so saturated we need
Vijay,
Could you use an unrestricted Interstate USA termination route (100 % of USA
interstate is available)? The rate would be either .0085 or .009.The average
call length needs to be above 1 minute.
Jay Kordic
The Horizon Group
Wholesale/Retail VOIP and TDM services
951-780-3131
Vonage are not going anywhere people. This running for the hills is just
crap.
Spend the time an energy porting the number away if you like but you're
wasting your time they will be around for a lot longer still.
Regards,
Dean Collins
Cognation Pty Ltd
[EMAIL PROTECTED]
+1-212-203-4357 Ph
What **approximately** is the going monthly rate for switched ISDN PRI
(i.e., 23B+1D) in the U.S.? TIA.
John Treble
Ottawa, Canada
___
--Bandwidth and Colocation provided by Easynews.com --
asterisk-biz mailing list
To UNSUBSCRIBE or update
Title: Moshe Maeir
Vonage ain't going anywhere - you can be sure someone will buy them
Alan Bunch wrote:
I have a
number that was ported to Vonage about 7 months ago. Well the CFO of
my company did anyway. With the present Vonage situation he would like
to port that number away from Vonage.
That would depend on if its virtual or traditional. Also if traditional how
far away from the area your wanting to get the PRI from. Average
traditional ~400 - 800 Virtual $240
--
::.
Brian Fertig
Director of Engineering
Molten, Inc.
Delaware Office
Office 800.418.4380
Well, when a carrier goes out of business their numbers are returned to the
pool. You MIGHT be able to get them if you talk nicely to the top dog (XO,
Level3, etc), but probably not.I don't know exactly what you want for an
answer. if you don't want to park at a carrier where else will
I spoke with a client last week and Verizon offered them a POTS line
with unlimited domestic long distance for $33 bucks month.
Excuse me, I fell for that lie and ordered that service from Verizon...it
ended up being $56 per month... when I called to complain I was told that
the service is $33
We pay about $180/PRI... however I believe the going rate for one or two
PRIs (we have about 80) is somewhere around $400
On 4/16/07, John Treble [EMAIL PROTECTED] wrote:
What **approximately** is the going monthly rate for switched ISDN PRI
(i.e., 23B+1D) in the U.S.? TIA.
John Treble
Those prices include taxes.
On 4/16/07, Matt [EMAIL PROTECTED] wrote:
We pay about $180/PRI... however I believe the going rate for one or two
PRIs (we have about 80) is somewhere around $400
On 4/16/07, John Treble [EMAIL PROTECTED] wrote:
What **approximately** is the going monthly
If no one else.. Verizon will :P Big companies like that don't just vanish.
On 4/16/07, Moshe Maeir [EMAIL PROTECTED] wrote:
Vonage ain't going anywhere - you can be sure someone will buy them
Alan Bunch wrote:
I have a number that was ported to Vonage about 7 months ago. Well the
CFO of
$300 - $500 in the Washington DC/Baltimore area.
John Treble wrote:
What **approximately** is the going monthly rate for switched ISDN PRI
(i.e., 23B+1D) in the U.S.? TIA.
John Treble
Ottawa, Canada
___
--Bandwidth and Colocation provided by
I know I''m going wind up with a carrier. I just hope I can find one
that will be around for a while.
alabun
Matt wrote:
Well, when a carrier goes out of business their numbers are returned
to the pool. You MIGHT be able to get them if you talk nicely to the
top dog (XO, Level3, etc), but
Brian,
Excuse me if this is question seems stupid. What exactly is a Virtual PRI?
Feel free to take this offlist if need be. I only posted to in efforts of
getting the answer for more people who may be wondering the same thing.
Thanks!
Curt
-Original Message-
From: [EMAIL PROTECTED]
We were recently quoted $350 plus a loop charge. I've heard of prices
as low as 280. But the transport is what can really get you.
What **approximately** is the going monthly rate for switched ISDN PRI
(i.e., 23B+1D) in the U.S.? TIA.
John Treble
Ottawa, Canada
That's probably true. A company with 2 million customers won't just vanish.
But that's an interesting question. I have a few VoIP customers (less
than 100), and a handful of them did port numbers here from Verizon.
Suppose I get hit by a bus tomorrow. What happens to their phone
numbers? My
I'd say Vonage is going to be around as long as anyone else.
On 4/16/07, Alan Bunch [EMAIL PROTECTED] wrote:
I know I''m going wind up with a carrier. I just hope I can find one
that will be around for a while.
alabun
Matt wrote:
Well, when a carrier goes out of business their numbers are
We have a product offering called Virtual PRI for $240 USD. What this is,
is 24 channels of inbound calling. All you do is pay for the DID's. There
are no per minute charges.. Now mind you with this product it is
multi-market. We serve 40 markets and some I believe 6-8000 rate centers.
So
Brian Fertig wrote:
That would depend on if its virtual or traditional. Also if traditional how
far away from the area your wanting to get the PRI from. Average
traditional ~400 - 800 Virtual $240
A traditional PRI with a carrier like XO or Verizon will usually include
unlimitted local
Well even with XO you can get just a 1 way PRI. But yes. The next product
up is a bi-directional PRI designed to all you to call from or to the same
market for free.
--
::.
Brian Fertig
Director of Engineering
Molten, Inc.
Delaware Office
Office 800.418.4380 x 160
Direct
I have clients paying as much as $850 and as little is $380 in the
midwest for a PRI.
A virtual PRI is a company that resells channels off of a large pipe
via SIP to the customer. There is also TDMoIP and TDMoE that can
allow raw use of a PRI from remote locations.
On 4/16/07, Adam Moffett
Depends on Level3 and your reseller and how they feel. They might allow
them to port it, but ultimately that would be your fault for failing to have
a backup net admin, or someone else in your company who knows how things
work.You would probably end up leaving the users in Telecom Limbo.
On
*I* agree with all of you. My boss doesn't 8-) He also is paying too
much for Vonage. He makes very few calls and the $14.95 month plan is
still more than he would use on a per minute plan. Remember this is our
C *F* O.
Alan
Matt wrote:
I'd say Vonage is going to be around as long
I think he means 23 VoIP channels, so data. Basically, your PRI
terminates at their location and they hand the calls to you over IP.
I am assuming that you are providing the data pipe?
Thanks,
Steve
Curt Shaffer wrote:
Brian,
Excuse me if this is question seems stupid. What exactly is a
I'm quoted in there, but was that directed toward me? Because if so, I don't
get it.
I'm a troll because my wife's family still uses a rotary phone? Wacky.
N.
On Mon, 16 Apr 2007 10:43:08 -0500, Mike Lynchfield wrote
Is the market so saturated we need to bite at each other at first chance ?
Actually you're slightly incorrect. We offer 24 channels. Where as a
traditional pri is only 23. So you get an extra channel. The customer
provides the interconnect to us either private or public internet.
--
::.
Brian Fertig
Director of Engineering
Molten, Inc.
Hi Nicky,
Let me give you few of what I think are the best choices.
Just buying 2 DID, 1 UK and 1 Switz, try:
1. www.gizmoproject.com, I believe $35 per year each.
2. See if you have a friend in the wholesale voip business who is a member
of DIDX.net and see if they will let you guy 1 of each
The only way I can see this being even remotely cost effective is if you
need multiple DIDs (many) and need to use multiple channels continually. If
all you need are 4 or 5 DIDs, you can get those for about $5 a piece with 2
or more unlimited channels, from many providers.
So say I need 5 DIDs,
This product wasn't designed for the smaller use customers. We will have
our BYOD system online in the next week or so.
--
::.
Brian Fertig
Director of Engineering
Molten, Inc.
Delaware Office
Office 800.418.4380 x 160
Direct 302.338.9601
From: [EMAIL
Well then pick a company you feel comfortable with, or your CLEC, and port
the number to them.
On 4/16/07, Alan Bunch [EMAIL PROTECTED] wrote:
*I* agree with all of you. My boss doesn't 8-) He also is paying too
much for Vonage. He makes very few calls and the $14.95 month plan is
still
POTs lines for inbound service but I don't see them giving you 100
channels outbound for any good price (PRI Lines)
Best regards,
Al Bochter
Bochter Services
Did you check your US Greenbacks for GOLD Today?
http://www.bochterservices.com/?t=USbill_email
Tim Booth wrote:
I spoke with a
So how oversold are your circuits? Is a client guaranteed 24 channels
at any given time?
In other words, do you actually have a T1 (or equivalent) for each
subscriber of your virtual PRI product?
Thanks,
Steve
Brian Fertig wrote:
This product wasn’t designed for the smaller use customers.
Brian,
That response is not very reassuring.
A T3 should give you 672 channels, or, 665 if you are terminating to
quad T1 cards using one channel for NFAS. How are you interconnected to
get such a round number of 600?
If I am forking out that much money for a Virtual PRI, I want it in
john,
PRIs go for $350-$450 with 23 voice circuits...
daveC
John Treble wrote:
What **approximately** is the going monthly rate for switched ISDN PRI
(i.e., 23B+1D) in the U.S.? TIA.
John Treble
Ottawa, Canada
___
--Bandwidth and Colocation
He could have just been rounding or perhaps he has 600 channels of SIP from
his carrier partners.
--Mike
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve Totaro
Sent: Monday, April 16, 2007 7:25 PM
To: Commercial and Business-Oriented Asterisk
I have one that is $295 + 2.9 per minute. Send me an email or call me -
949-310-5885.
_
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of dave cantera
Sent: Monday, April 16, 2007 5:55 PM
To: [EMAIL PROTECTED]; Commercial and Business-Oriented Asterisk Discussion
Brian Fertig wrote:
Actually you're slightly incorrect. We offer 24 channels. Where as a
traditional pri is only 23. So you get an extra channel. The customer
provides the interconnect to us either private or public internet.
--
::.
Brian Fertig
Director of
I have one that is $295 + 2.9 per minute. Send me an email or call me -
949-310-5885 if you need one.
23B+D
Michael Kaspar
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Treble
Sent: Monday, April 16, 2007 9:43 AM
To: 'Commercial and
I have one that is $295 + 2.9 per minute. Send me an email or call me -
949-310-5885 if you need one.
23B+D
Michael Kaspar
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Lee Jenkins
Sent: Monday, April 16, 2007 6:23 PM
To: Commercial and
On 4/16/07, Andres [EMAIL PROTECTED] wrote:
Brian Fertig wrote:
That would depend on if its virtual or traditional. Also if traditional how
far away from the area your wanting to get the PRI from. Average
traditional ~400 - 800 Virtual $240
A traditional PRI with a carrier like XO or
Al why the small s in POTS (POTs)?
On 4/16/07, Al Bochter [EMAIL PROTECTED] wrote:
POTs lines for inbound service but I don't see them giving you 100
channels outbound for any good price (PRI Lines)
Best regards,
Al Bochter
Bochter Services
Did you check your US Greenbacks for GOLD Today?
Alan port it to Verizon as Remote Call Forwarding number, it's only
aroun $15 per month.
On 4/16/07, Matt [EMAIL PROTECTED] wrote:
Well then pick a company you feel comfortable with, or your CLEC, and port
the number to them.
On 4/16/07, Alan Bunch [EMAIL PROTECTED] wrote:
*I* agree with
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