Re: [asterisk-biz] XO SIP Trunk

2013-12-13 Thread Don Kelly
Your experience is similar to what ours was--when we had major-account-type support. I don't recommend them for smaller players. --Don -Original Message- From: asterisk-biz-boun...@lists.digium.com [mailto:asterisk-biz-boun...@lists.digium.com] On Behalf Of Gerald Bove Sent: Friday, D

Re: [asterisk-biz] XO SIP Trunk

2013-12-13 Thread Gerald Bove
My company has been doing business with XO for a long time, and are considered a "major account" so YMMV. That said, with any company, support can be hit or miss. One of the things we really like about XO though is, unlike most of our partners (I'm looking at you Covad/Megapath and Verizon), ge

Re: [asterisk-biz] XO SIP Trunk

2013-12-13 Thread Don Kelly
Sounds like your client ported the number they were using with you and continued using it. In our case, neither we nor our client were involved in the port. Our client lost the use of the number (the front door to their business was nailed shut) because of an apparent typing error in a Verizon sto

Re: [asterisk-biz] XO SIP Trunk

2013-12-13 Thread Alexander Lopez
This is not a attempt to vindicate XO in any way, I am not a fan of their service. However, I did have a number ported out from Paetec to ATT without our approval (forged LOA), found out about 9 months after the fact, customer thought they were slick in forging the required docs. The customer

Re: [asterisk-biz] XO SIP Trunk

2013-12-13 Thread Don Kelly
XO's SIP offerings aren't competitive if you just want vanilla SIP trunks. Also, after a dozen years of PRI service (maybe the wrong term!) from XO, I'm glad to be done with them. We made our original decision based on the physical plant and the very capable technical staff in Minneapolis. Initia