Re: [asterisk-biz] Bicom Call Centre and others

2007-11-23 Thread lenz
I absolutely agree with you. I have seen plenty of people with no Asterisk experience at all downloading the latest ISO of their favourite GUI, install it on a beat-up old PC and think they can run a 100-agent call center in no time. They usually end up learning... the hard way. :) l. In da

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-23 Thread Alexander Graham Bell
Brian West <[EMAIL PROTECTED]> wrote: Buddy Buddy ended over two years ago in my eyes... http://www.freeswitch.org /b On Nov 22, 2007, at 8:30 AM, Alexander Graham Bell wrote: > You didn't think it was all going to stay buddy buddy forever ? Brian I was quoting from Mark's Keynote Speech to

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-22 Thread Steve Totaro
Craig Lawrence wrote: Edited for content. > /*We'd rather not get involved in this install (as the customer isn't > willing to do things properly)*/ so I've been looking for a system they > can install such as Bicom which would be $7000 (40 x USD$175) for the > PBX admin interface software, befor

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-22 Thread Craig Lawrence
Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Stephen Wingfield Sent: Thursday, 22 November 2007 10:46 PM To: Commercial and Business-Oriented Asterisk Discussion Subject: Re: [asterisk-biz] Bicom Call Centre and others - Original Message - From: "

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-22 Thread Brian West
Beta2 is getting tagged very shortly .. 1.0 will follow shortly after that. (Within a two month time frame hopefully) /b On Nov 22, 2007, at 9:57 AM, Senad Jordanovic wrote: > Brian West wrote: >> Buddy Buddy ended over two years ago in my eyes... >> >> http://www.freeswitch.org >> >> /b > > B

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-22 Thread Senad Jordanovic
Brian West wrote: > Buddy Buddy ended over two years ago in my eyes... > > http://www.freeswitch.org > > /b Brian... Some nice work you are doing there !!! When is 1.0 due? Senad ___ --Bandwidth and Colocation Provided by http://www.api-digital.com

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-22 Thread Brian West
Buddy Buddy ended over two years ago in my eyes... http://www.freeswitch.org /b On Nov 22, 2007, at 8:30 AM, Alexander Graham Bell wrote: > You didn't think it was all going to stay buddy buddy forever ? ___ --Bandwidth and Colocation Provided by ht

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-22 Thread Alexander Graham Bell
Brian Part of the Big Plan Mark always said : Step 1 : create some Open Source Software Step 2 : Step 3 : rule the world and I now know that Step 2 is you the community. You didn't think it was all going to stay buddy buddy forever ? AGB Brian West <[EMAIL PROTECTED]> wrote: I have a quest

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-22 Thread Volt Johntra
Eric With due respect this product does not have Call Center Stats. This product does not have Agents, proper queues as best I know. I also have a customer who naively bought one thinking it had CDRs. If you want call center done, go to professionals. Volt Eric Chamberlain <[EMAIL PROTECTED]

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-22 Thread Lenz
You may want to give a try to our product QueueMetrics - it offers very comprehensive statistics and real-time monitoring, scales well in the case you need to grow to a larger system and is a proven solution installed in hundreds of CCs worldwide ranging form 10 to 400 agents online (ask o

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-22 Thread Stephen Wingfield
- Original Message - From: "Craig Lawrence" <[EMAIL PROTECTED]> To: "Commercial and Business-Oriented Asterisk Discussion" Sent: Wednesday, November 21, 2007 11:06 PM Subject: [asterisk-biz] Bicom Call Centre and others > We have an existing Call Centre

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-21 Thread Brian West
I have a question? If everyone keeps sending everyone to Digium for sales/support what are all the outside third party people going to be left holding? /b On Nov 21, 2007, at 5:25 PM, Zoa wrote: > > I also don't think this is the asterisk appliance will do the trick. > However digium will a

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-21 Thread Craig Lawrence
Max out at 20-25 concurrent calls. Craig Lawrence -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian West Sent: Thursday, 22 November 2007 10:16 AM To: Commercial and Business-Oriented Asterisk Discussion Subject: Re: [asterisk-biz] Bicom Call Centre

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-21 Thread bob murphy
for sale in Australia at present. > >> > >> Thanks > >> > >> Craig Lawrence > >> > >> -Original Message- > >> From: [EMAIL PROTECTED] > >> [mailto:[EMAIL PROTECTED] On Behalf Of Eric > >> Chamberlain > >> Sen

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-21 Thread Zoa
in Australia at present. >> >> Thanks >> >> Craig Lawrence >> >> -Original Message- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] On Behalf Of Eric >> Chamberlain >> Sent: Thursday, 22 November 2007 10:01 AM >> To: Commerc

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-21 Thread Brian West
. > > Thanks > > Craig Lawrence > > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Eric > Chamberlain > Sent: Thursday, 22 November 2007 10:01 AM > To: Commercial and Business-Oriented Asterisk Discussion > Subject: Re: [as

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-21 Thread Craig Lawrence
and Business-Oriented Asterisk Discussion Subject: Re: [asterisk-biz] Bicom Call Centre and others The Asterisk Appliance from Digium? It supports up to 60 users, and Digium can provide the support. -- Eric Chamberlain, CISSP Chief Technical Officer Voxilla - http://voxilla.com/ > -Or

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-21 Thread Brian West
All on the phone at the same time? /b On Nov 21, 2007, at 4:50 PM, Eric Chamberlain wrote: > The Asterisk Appliance from Digium? It supports up to 60 users, and > Digium can provide the support. ___ --Bandwidth and Colocation Provided by http://ww

Re: [asterisk-biz] Bicom Call Centre and others

2007-11-21 Thread Eric Chamberlain
Behalf Of Craig Lawrence > Sent: Wednesday, November 21, 2007 2:07 PM > To: Commercial and Business-Oriented Asterisk Discussion > Subject: [asterisk-biz] Bicom Call Centre and others > > We have an existing Call Centre customer who's opening a 2nd office and > is looking fo

[asterisk-biz] Bicom Call Centre and others

2007-11-21 Thread Craig Lawrence
We have an existing Call Centre customer who's opening a 2nd office and is looking for a Call Centre PBX for 40 staff. We'd rather not get involved in this install (as the customer isn't willing to do things properly) so I've been looking for a system they can install such as Bicom which would be