Naveed
We have a complete solution that will fit your needs exactly, including
predictive dialling capabilities with agent management features. This works
with a centralised and decentralised model, contact me to discuss further.
Regards
Mark
On Fri, Feb 1, 2008 at 10:58 AM, Naveed Nazir
Hello Naveed,
while we do not do the imnplementation, our call center monitoring suite
QueueMetrics is meant to operate on a cluster of Asterisk servers doing
inbound or outbound and do the reporting and real-time monitoring based on
business rules and not which box is actually processing
Naveed Nazir wrote:
I have an opportunity to bid for setting up and management of a
distributed call center. The client plans to grow to 1000 seats between
multiple locations.
Can some one guide me to the solutions available out there (commercial
open source). I would also like to
Hello Naveed,
Quoting Senad Jordanovic [EMAIL PROTECTED]:
Naveed Nazir wrote:
I have an opportunity to bid for setting up and management of a
distributed call center. The client plans to grow to 1000 seats between
multiple locations.
Can some one guide me to the solutions available out
Are there any providers of 800 toll free service that can take the call
nationally, then make a SIP or SS7 querry to our database engine and
terminate to a dynamically assigned number anywhere in the country using
our response. Ideally, we would like to be in the media stream for
monitoring /
On Jan 31, 2008 6:58 PM, Naveed Nazir [EMAIL PROTECTED] wrote:
I have an opportunity to bid for setting up and management of a distributed
call center. The client plans to grow to 1000 seats between multiple
locations.
Can some one guide me to the solutions available out there (commercial
I have an opportunity to bid for setting up and management of a distributed
call center. The client plans to grow to 1000 seats between multiple locations.
Can some one guide me to the solutions available out there (commercial open
source). I would also like to hear about your good or bad
