Hi,
I am using asterisk 1.4.18. I am using Queues and recording all the
calls to agents by using MixMonitor. There are 4 agents.
I want to save recorded files with AgentId so that I can access recorded
files of specific agent.
e.g .gsm
please give hint abt it.
thanks
Syed
anything that I
could relate to.
Please give suggestions. I have checked agent.conf it dosent give much
help on this thing.
thanks
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Syed
Nasruddin
Sent: Wednesday, September 03, 2008 1:59 PM
To
make this happen.
Regards
Syed Nasruddin
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have the callee number.
Please give some more hints.
thanks
Syed Nasruddin
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Phil
Reynolds
Sent: Friday, October 10, 2008 3:10 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] How to e
How do we adjust zaptel and asterisk for CLI??. Is there some variable
to be set??.. kindly explain keeping in view your country settings this
will give me some hint.thanks
Syed Nasruddin
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Phil
Reynolds
appreciated.
regards
Syed Nasruddin
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-HOOK condition through
Asterisk I will easily handle this requirement.
It will be a great help if you can elaborate how I can use asterisk as
man-in-the-middle configuration along with my current PBX.
Thanks a lot for your prompt response
Syed Nasruddin (CISSP)
Assistant Manager - Systems
Nat
something else.
Kindly provide some info regarding Step 5.
Thanks
Syed Nasruddin
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Paul Hales
Sent: Friday, June 13, 2008 9:38 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re
Thanks Steve,
Sure, although I would have loved to see a pre-config dialplan:.
Thanks for the tip. I think it will help me through.
Best Regards
Syed Nasruddin
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve
Totaro
Sent: Friday, June
Thanks for the link. I think I will be using this product.
Syed Nasruddin
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gavin
Henry
Sent: Saturday, June 14, 2008 1:50 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re
know how to run and install Apache. Don't know abt PostgreSQL. However
can do it if you can define some steps.
And also how to integrate this all PostgreSQl+Apache+Web Based Links to
Recordings. It will be a great help.
regards
Syed Nasruddin
-Original Message-
From: [
to listen to a
particular recording I first convert it with SOX utility into .wav
format and then listen it. Will this also be automated so that when I
select a recording and try to listen it will be in right format.
Thanks again.
Syed Nasruddin
-Original Message-
From: [EMAIL PROTECTED
o with this file in
order to accomdate 24-FXO port card.
4. Thanks for your help.
Regards
Syed Nasruddin
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are these changes have to be made in both the files as
i have done or only in zaptel.conf
waiting for information
thanks
syed nasruddin
From: [EMAIL PROTECTED] on behalf of Noah Miller
Sent: منگل 7/15/2008 12:02 AM
To: Asterisk Users Mailing List - Non-C
Thanks Noah.
It is now properly running. Thanks again
regards
Syed Nasruddin
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Noah
Miller
Sent: Tuesday, July 15, 2008 9:53 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re
Hi,
I have Asterisk 1.4.18 and I have been running call center queues on it.
Today it suddenly stopped adding inbound calls to queues. I am facing
with following error: app_queue.c:3939 queue_exec:
unable to join queue "myqueue"
In extension file:
nd also why my agents are
not getting in the queues.
Thanks for quick reply.
Syed nasr
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Syed
Nasruddin
Sent: Friday, August 01, 2008 6:30 PM
To: Asterisk Users Mailing List - Non-Commerci
ion
machine.
thanks
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mark
Michelson
Sent: Friday, August 01, 2008 7:03 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk Queues problem
Syed Nasruddin wrote:
s related
to above logs:
Cidsignalling= v23
Cidstart = polarity
Please help./
Syed nasr (MONDAY 04/08/2008)
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Syed
Nasruddin
Sent: Friday, August 01, 2008 8:47 PM
To: Asterisk Users Mailing List - Non-Commerc
detected by
asterisk for the previous card.
Thanks.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Syed
Nasruddin
Sent: Monday, August 04, 2008 11:34 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk Queues
Hi All,
I have this Call Center requirement to be implenetd:
1. 10 Call Center Agents.
2. All the calls coming in will ALWAYS be routed to specific 5 agents,
firstly.
4. IF ALL the first 5 agents are busy then ONLY then the call will be
routed to next 5 Agents.
Kindly suggest som
ect: Re: [asterisk-users] Customized Queuing Strategy
Syed Nasruddin wrote:
> 1. 10 Call Center Agents.
>
> 2. All the calls coming in will ALWAYS be routed to specific 5
agents,
> firstly.
>
> 4. IF ALL the first 5 agents are busy then ONLY then the call will be
> rout
Sent: Monday, August 04, 2008 2:29 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Customized Queuing Strategy
Sorry for previous blank answer :)
On Mon, Aug 4, 2008 at 1:20 PM, Syed Nasruddin <[EMAIL PROTECTED]>
wrote:
> Hi Thanks ALL f
Thanks Atis and steve.
I think I will have it running tomorrow.
Thanks a lot.
Syed Nasruddin
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve
Totaro
Sent: Monday, August 04, 2008 6:40 PM
To: Asterisk Users Mailing List - Non-Commercial
Hi,
I am using Asterisk 1.4.18. I am implementing Penalties for my agents.
What is happening: two agents configuired one agent with penalty 1 and
the other with penalty 2. All the calls must go first to Agent 1 and if
his line is busy then only then agent 2 will get the call. However my
queues
: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Queue Penalties not working properly
On Tue, Aug 5, 2008 at 8:47 AM, Robin Rodriguez
<[EMAIL PROTECTED]> wrote:
> Syed Nasruddin wrote:
>>
>> Hi,
>>
>> I am using Asterisk 1.4.18. I
: Tuesday, August 05, 2008 7:03 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Queue Penalties not working properly
On Tue, Aug 5, 2008 at 5:27 PM, Syed Nasruddin <[EMAIL PROTECTED]>
wrote:
>
>
> Cannot i use ringall strategy with penalt
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Robin
Rodriguez
Sent: Tuesday, August 05, 2008 11:23 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Queue Penalties not working properly
Syed Nasruddin wrote:
>
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