How do you do the log-on?
l.
2009/8/6 Joao Gomes Pereira gomespere...@startel.pt
Hello to all
I have a queue where often my agents get stuck and cannot logoff.
This is very bad, because agents cannot login again, and in Queuemetrics
reports the agents appear to be online.
How can I create a
Hello to all
I have a queue where often my agents get stuck and cannot logoff.
This is very bad, because agents cannot login again, and in Queuemetrics
reports the agents appear to be online.
How can I create a timeout to my agents and for the queue to kick them?
Thanks
Regards
Joao Pereira
--
All,
I'm trying to configure queue agents w/ a DUNDi setup so that an agent
can login to whatever server they please w/o any custom setup. In
general this seems to work, agents login w/ AgentCallbackLogin into the
incoming context (not a special queue context) and can receive queue
calls.
The
On Tue, Sep 18, 2007 at 11:27:36AM -0500, Kyle Sexton wrote:
All,
I'm trying to configure queue agents w/ a DUNDi setup so that an agent
can login to whatever server they please w/o any custom setup. In
general this seems to work, agents login w/ AgentCallbackLogin into the
incoming
Message -
From: Aubrey Wells
To: asterisk-users@lists.digium.com
Sent: Wednesday, August 29, 2007 8:25 PM
Subject: [asterisk-users] Queue Agents on Remote Asterisk server?
Hi,
I have a main Asterisk server, and a server at a branch location connected
via a IAX2 trunk. I want
Hi,
I have a main Asterisk server, and a server at a branch location
connected via a IAX2 trunk. I want to have a queue at the main
location that has people from both locations as members. I got this
working, but the trouble comes when the round-robin logic selects a
member at the branch
On 8/29/07, Aubrey Wells [EMAIL PROTECTED] wrote:
I have a main Asterisk server, and a server at a branch location connected
via a IAX2 trunk. I want to have a queue at the main location that has
people from both locations as members. I got this working, but the trouble
comes when the
Aubrey Wells wrote:
Hi,
I have a main Asterisk server, and a server at a branch location
connected via a IAX2 trunk. I want to have a queue at the main
location that has people from both locations as members. I got this
working, but the trouble comes when the round-robin logic selects a
because this customer is still small enough that people wear many
hats, and have other responsibilities than taking support calls, thus
they need voicemail. I think I've worked out a way to get to work
with James' suggestion.
--
Aubrey Wells
Senior Engineer
Shelton | Johns
Is there any way to get the channel of the first agent called in a
queue? Say I have a queue with 5 agents setup in roundrobin. I want
the voicemail to go to the first person that was called. Say a call
comes in and rings 1,2,3, then I want it to go to vm for 1. Say the
next call rings
On Mon, 2005-08-01 at 18:31 -0400, Joseph wrote:
Hall, Eric M. wrote:
Looking for a good web app that will show agents that are login to
queue. I tried the operator panel but I'm unable to get the LED to
change color per the doco I have.. It works well for everything else but
no luck on
QueueMetrics does that, together with a bunch of other things (like
showing pauses, logons, calls waiting and more) - see
http://queuemetrics.loway.it
Or you can use the managemente interface and poll it every once in a while.
Bye
l.
In data Wed, 28 Sep 2005 13:02:31 +0200, Mark Elkins
On Wed, Sep 28, 2005 at 01:02:31PM +0200, Mark Elkins wrote:
On Mon, 2005-08-01 at 18:31 -0400, Joseph wrote:
Hall, Eric M. wrote:
Looking for a good web app that will show agents that are login to
queue. I tried the operator panel but I'm unable to get the LED to
change color per the
-Commercial Discussion
|Subject: [Asterisk-Users] Queue/Agents
|
|Looking for a good web app that will show agents that are
|login to queue. I tried the operator panel but I'm unable to
|get the LED to change color per the doco I have.. It works
|well for everything else but no luck on the agent part
If you don't mind, can you follow up with this on the list. I'm
interested in learning how the different agent logins affect FOP.
Thanks,
Waldo
On Aug 2, 2005, at 1:46 AM, Nicolás Gudiño wrote:
Looking for a good web app that will show agents that are login to
queue. I tried the operator
Looking for a good web app that will show agents that are login to
queue. I tried the operator panel but I'm unable to get the LED to
change color per the doco I have.. It works well for everything else but
no luck on the agent part..
___
Asterisk-Users
/xcast.php or call Signate at
415.442.4011.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hall, Eric M.
Sent: Monday, August 01, 2005 1:38 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Queue/Agents
Looking
Hall, Eric M. wrote:
Looking for a good web app that will show agents that are login to
queue. I tried the operator panel but I'm unable to get the LED to
change color per the doco I have.. It works well for everything else but
no luck on the agent part..
I can share mine.
Shows a list of
the flash operator panel does it great.
You need to use the agent channels instead
of the zap/sip channels.
Try this:
[Agent/101]
Position=3 ; Button number in the console
Label=Steve 101
Extension=101; Extension to reach that channel
Context=localext ; Context where
/xcast.php or call Signate at
415.442.4011.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hall, Eric M.
Sent: Monday, August 01, 2005 1:38 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Queue/Agents
Looking for a good
Joseph -
I would love to see something like this if you are willing to share.
Thanks.
Joseph wrote:
Hall, Eric M. wrote:
Looking for a good web app that will show agents that are login to
queue. I tried the operator panel but I'm unable to get the LED to
change color per the doco I
Looking for a good web app that will show agents that are login to
queue. I tried the operator panel but I'm unable to get the LED to
change color per the doco I have.. It works well for everything else but
no luck on the agent part..
How are your agents loging into queues? Depending on that
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