Hello,
I have a queue for incoming calls with some agents (defined as Agents)
using iax2 softphone. I would like to use the Attended transfer (ATXFER)
feature, however app_queue cannot handle it (I guess because it is not a
channel).
For this reason I put a Local channel in between with /n
This must be similar to a problem I have seen here. Some times the main
operator's phone will stop ringing when a call comes in on the queue
while the other phones still ring. I have to reset her phone which
causes a re-login to get it working again. It must stop after she does
an attended
One simple way to overcome this problem would do to make an attended
transfer to check whether the receiving person is available and willing to
take the call, and then an unattended transfer to discharge the operator
of the call.
l.
On Fri, 02 Dec 2005 16:21:39 +0100, James Armstrong
