Re: [Asterisk-Users] Tearing my hair out with Queues

2006-03-25 Thread lenz
It is not so bad - it's the docs that aren't so clear - try this: http://www.oinko.net/astrecipes/index.php?q=astrecipes/understanding+queue+logic and beware of timeouts l. In data Fri, 24 Mar 2006 02:00:10 +0100, Douglas Garstang <[EMAIL PROTECTED]> ha scritto: Egads. Getting queues

RE: [Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread Douglas Garstang
nswer() themselves... Doug. -Original Message- From: CC Jay [mailto:[EMAIL PROTECTED] Sent: Thu 3/23/2006 11:54 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Cc: Subject: Re: [Asterisk-Users] Tearing my hair out with Q

Re: [Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread CC Jay
etry = 0member => Agent/80014055member => Agent/80014057member => Agent/80014052member => Agent/80014051member => Agent/80014033member => Agent/80014050 -Original Message-From: CC Jay [mailto:[EMAIL PROTECTED]]Sent: Thu 3/23/2006 11:16 PM    To:

RE: [Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread Douglas Garstang
Doug -Original Message- From: Joe Dennick [mailto:[EMAIL PROTECTED] Sent: Thu 3/23/2006 11:17 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Cc: Subject: Re: [Asterisk-Users] Tearing my hair out with Queues

RE: [Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread Douglas Garstang
Agent/80014033 member => Agent/80014050 -Original Message- From: CC Jay [mailto:[EMAIL PROTECTED] Sent: Thu 3/23/2006 11:16 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Cc: Subject: Re: [Asterisk-Users] Tearing

Re: [Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread Joe Dennick
ge- From: CC Jay [mailto:[EMAIL PROTECTED] Sent: Thu 3/23/2006 10:32 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Cc: Subject: Re: [Asterisk-Users] Tearing my hair out with Queues "300" is the maximum time a call can be placed in

Re: [Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread CC Jay
In that case, you should post part of extensions.conf which is related to Queues/agents, which makes it easier to troubleshoot your problem. Besides, you haven't mentioned how incoming calls get into your queue. PSTN or VoIP calls? All providers set some limit on the time a call can be placed on th

RE: [Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread Douglas Garstang
'm getting it isn't much help, Doug. -Original Message- From: CC Jay [mailto:[EMAIL PROTECTED] Sent: Thu 3/23/2006 10:32 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Cc: Subject: Re: [Asterisk-Use

Re: [Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread CC Jay
"300" is the maximum time a call can be placed in a queue, after that, next priority will be executed."15" is the time each agent will be rung before * tries the next agent."CHANUNAVAIL" happens since Queue rings Agent/xyz, Agent/xyz in turn tries to ring SIP/abc but cannot find it, hence... BTW, y

RE: [Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread Douglas Garstang
Sent: Thu 3/23/2006 9:31 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Cc: Subject: Re: [Asterisk-Users] Tearing my hair out with Queues You still need to bind Agent/* with SIP/* via AgentLogin/CallbackLogin/etc. to make it work

RE: [Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread Douglas Garstang
PM To: Asterisk Users Mailing List - Non-Commercial Discussion Cc: Subject: Re: [Asterisk-Users] Tearing my hair out with Queues You may wanna try... extensions.conf: exten => q_m

Re: [Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread CC Jay
You still need to bind Agent/* with SIP/* via AgentLogin/CallbackLogin/etc. to make it work (i.e., solving the CHANUNAVAIL prob.) then the timeout DOES appear to be honored, except that Queue returns CHANUNAVAIL, and does not proceed to the next step in the dialplan. Again, Why? I'm just trying to

Re: [Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread CC Jay
You may wanna try...extensions.conf:exten => q_main,1,Queue(oneeighty_main300)...[oneeighty_main]musiconhold = defaulttimeout = 15...Cheers. On 3/24/06, Douglas Garstang <[EMAIL PROTECTED]> wrote: Egads. Getting queues to work is like pulling teeth.extensions.conf:exten => q_main,1,Queue(oneeig

[Asterisk-Users] Tearing my hair out with Queues

2006-03-23 Thread Douglas Garstang
Egads. Getting queues to work is like pulling teeth. extensions.conf: exten => q_main,1,Queue(oneeighty_main1) exten => 80014055,1,Dial(SIP/80014018,15,tr) exten => 80014057,1,Dial(SIP/80014018,15,tr) exten => 80014052,1,Dial(SIP/80014018,15,tr) queues.conf: [oneeighty_main] musiconhold = def